Julieta Farfan

• Aided in traffic control measures during construction, ensuring public safety while minimizing disruptions.
• Supported effective communication among crew members, facilitating timely task completion and issue resolution.

• Kept job site cleaned up properly and all debris disposed of in respective containers.
• Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
• Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
• Followed established job site safety regulations and maintained safe and clean work area.

• Provided attentive and friendly service in a busy restaurant environment, ensuring all guest needs were met efficiently
• Delivered accurate orders, managed food and drink requests, and ensured a pleasant dining experience
• Worked with a team to maintain the restaurant's cleanliness, ensuring a welcoming atmosphere for guests
• Assisted with upselling daily specials and beverages to increase restaurant revenue
• Managed customer concerns and requests in a calm, solution-oriented manner, ensuring satisfaction

• Led a team of retail associates, ensuring excellent customer service, high employee morale, and smooth store operations
• Resolved conflicts between team members, addressed issues between staff and management, and mediated customer concerns
• Motivated and trained new hires, providing coaching and feedback to improve performance and customer interactions
• Managed store opening and closing, responsible for cash handling, securing the premises, and ensuring all operations ran smoothly
• Contributed to inventory management and ensured proper stocking levels to meet customer demand
• Demonstrated strong problem-solving and decision-making skills under pressure, particularly during high-traffic hours

• Provided high-level customer support by handling inquiries and resolving issues for vacation planning customers
• Managed bookings, payments, and follow-up communications, ensuring a seamless customer experience
• Consistently exceeded sales targets by recommending appropriate packages and services tailored to customers' needs

• Delivered high-quality customer service in a busy restaurant environment, ensuring guests needs were met promptly and professionally
• Managed multiple tables, ensuring guests received timely service and a positive dining experience
• Assisted with menu recommendations, upselling items, and ensuring guests' satisfaction throughout their meal
• Resolved customer complaints in a calm and effective manner, ensuring the best possible outcome
• Worked collaboratively with kitchen staff to ensure efficient food delivery and order accuracy
• Trained and mentored new staff, helping them integrate into the team and perform at their best

Hostess

• Greeted and seated guests in a friendly and welcoming manner, managing waiting lists during busy hours.
• Assisted with reservations, coordinated seating arrangements, and communicated wait times effectively.
• Ensured a clean and organized front-of-house area, enhancing the overall guest experience.
• Handled customer inquiries and concerns, providing information about the menu and restaurant services.
• Worked closely with waitstaff to ensure smooth seating flow and timely service.