Juliet Ugorji
Flamborough
Summary
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative Team Lead
Kristoray.moving service
North York
04.2023 - 11.2024
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Analyzed financial activities of department to share budgetary input with managers.
- Provided guidance and support to Customer Service Representatives on a daily basis.
Customer Service Representative
Mattamyhomes
03.2023 - 08.2024
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Education
High School Diploma -
Niagara College
Niagara Falls, ON08-2024
Certification
Security license
Health and safety
Whmis
First aid
Project management
Timeline
Customer Service Representative Team Lead
Kristoray.moving service
04.2023 - 11.2024
Customer Service Representative
Mattamyhomes
03.2023 - 08.2024
High School Diploma -
Niagara College