Juliet Penner
Registered Nurse
Edmonton,AB
Summary
Dedicated Registered Nurse with extensive experience in ICU and outpatient care at Alberta Health Services, adept at critical thinking and patient scheduling. Excelled in multi-disciplinary teams, enhancing patient satisfaction through compassionate care and professional networking. Proven track record in education and research, showcasing a commitment to continuous learning and excellence in healthcare.
Overview
29
29
years of professional experience
1
1
Certification
Work History
GI New Patient Referrals Coordinator
Alberta Health Services
Cross Cancer Institute
10.2016 - Current
- Reviewing and triaging New Patient referrals for the GI team at CCI
- Communicating with patients &/or families in doing assessment of current condition, making recommendations and discussing process of referral and consultation booking to CCI
- Communicating with GI MO or RO triage Physician on referred cases as needed.
- Communicating with referring providers re outstanding workup needed and coordination bookings as needed.
- Coordinating referrals for pt supports as identified.
RN Outpatient Dept -OPD Clinics & Telephone Triage
Alberta Health Services
Cross Cancer Institute, Edmonton
12.2007 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Educated family members and caregivers on patient care instructions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Registered Nurse, ICU General Systems.
Alberta Health Services
University Of Alberta Hospital, UAH, Edmonton
03.2003 - 12.2007
- Adult 29 bed unit
- Advocated for patient needs, working closely with healthcare providers to ensure individualized care plans were developed and executed accordingly.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Utilized strong clinical judgment skills in prioritizing tasks based on acuity levels of ICU patients under my care daily routine.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Operated advanced life support equipment proficiently during emergencies, stabilizing critically ill patients swiftly when necessary.
- Conducted thorough assessments of patients upon admission to the ICU, identifying urgent needs and initiating appropriate interventions.
Part Time Registered Research Nurse
Auckland, Middlemore Hospital
New Zealand
03.2002 - 03.2003
- Review research protocols
- Apply for ethics approval
- Management research data
- Educate fellow staff members
- Organize and present teaching sessions within unit
- Act as a resource person for staff members in relation to research study and patient care
Registered Nurse, Intensive Care Unit
Auckland, Middlemore Hospital
New Zealand
01.2000 - 03.2003
- Adult/paediatric 15 bed unit
- Provide total care for patients with a variety of critical conditions incl Trauma, Sepsis, National burn unit ICU and medical problems.
Coordinator Intensive Care/ High Dependency Unit
Auckland Adventist Hospital
Auckland , New Zealand
04.1999 - 12.1999
- Organizing staff and rosters
- Maintaining data entry of pt files
- Preparation annual audits
- Post surgery care of both ICU and High Dependency pts
- Presenting staff in services
- Assisting unit manager with research data
Registered Nurse, Medical-Surgical Unit
Auckland Adventist Hospital
Auckland , New Zealand
09.1995 - 04.1999
- Private, 60 bed medical/ surgical unit
- Pt care for elective or accident related care
- Higher duty leader as required. Included shift charge nurse role
- Assisted with the formation of standard of care plans/ ward statistics
Education
Diploma Of Comprehensive Nursing - Registered Nursing (Trained 1993-1995)
Manukau Institute of Technology
New Zealand11.1995
Bachelor Of Science(1990-1992) - Psychology
University of Otago
Dunedin, NZ11.1992
Skills
- Enjoy working within a multi- disciplinary team
- Highly motivated to gain knowledge in my appointed area and to consistently further education
- Reliable and honest in my work ethic
- Communicating/assessing and educating pts either in person or Telephone triage
- Work Planning and Prioritization
- Relationship Building
- Discretion and confidentiality
- Presenting Ideas and Plans
- Professional Networking
- Patient Scheduling
Languages
English
Native or Bilingual
Certification
- ONDEC-Oncology Nurses Distance Education Certificate. Completed 2008
- Certificate of Proficiency in Clinical Trial Design, Analysis & Management. Completed 2002
- Postgraduate Certificate in Health Sciences( Critical care nursing). Completed 2002.
- Certificate in Acute care Nursing. Completed 1997
Registrations
- BCCN Virtual Nursing Registration #1005500-Active
- CANNN Virtual Nursing Registration #9477-Active
- CRNS Virtual Nursing Registration-in process
- CARNA Registration #75222-Active since 2003
- NZ Nursing Council Registration #138357-Active 1995-2003
Timeline
GI New Patient Referrals Coordinator
Alberta Health Services
10.2016 - Current
RN Outpatient Dept -OPD Clinics & Telephone Triage
Alberta Health Services
12.2007 - Current
Registered Nurse, ICU General Systems.
Alberta Health Services
03.2003 - 12.2007
Part Time Registered Research Nurse
Auckland, Middlemore Hospital
03.2002 - 03.2003
Registered Nurse, Intensive Care Unit
Auckland, Middlemore Hospital
01.2000 - 03.2003
Coordinator Intensive Care/ High Dependency Unit
Auckland Adventist Hospital
04.1999 - 12.1999
Registered Nurse, Medical-Surgical Unit
Auckland Adventist Hospital
09.1995 - 04.1999
Diploma Of Comprehensive Nursing - Registered Nursing (Trained 1993-1995)
Manukau Institute of Technology
Bachelor Of Science(1990-1992) - Psychology
University of Otago