Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Juliet Oli

Hamilton,ON

Summary

Focused student with knowledge of customer service, data entry and records management. Detail-oriented team player with strong organizational skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals. Photocopied important documents for personnel and organized files in appropriate locations. Screened incoming telephone calls, routing to appropriate personnel.

Overview

7
7
years of professional experience

Work History

RED CROSS SOCIETY
03.2016 - Current
  • ENROLLED AS A CHILD
  • ATTEND MEETINGS WHENEVER
  • AM AVAILABLE
  • THROUGH IT I HAVE LEARNT HOW TO
  • ASSIST IN ANY EMMERGENCY ESPECIALLY WITH FIRST
  • AID TREATMENTS.

Front Desk Receptionist

ODONTOVILLE DENTAL CLINICS
08.2022 - 12.2022
  • Greeted persons entering the clinic, determined nature and purpose of visit and directed and escorted them to specific departments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings and updated appointment calendars and patient records
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Received payments and recorded receipts for services.
  • Operated telephone switchboard to answer and forward calls.
  • Completed all tasks in compliance with company policies and procedures.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Sales Associate, Intern

Ounces Foods LTD
06.2021 - 01.2022
  • Organized racks and arranged finished products on the shelf to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Unloaded and organized delivered products in appropriate store locations.
  • Built strong working relationships with fellow staff.

Provided strong customer service by greeting and building relationships with key clients.

  • Assisted customers with item returns and payment refunds.

Networked with clients via phone and email, informing of promotions and events.

  • Answered client questions and concerns and escalated larger problems to managers.
  • Assisted customers with item returns and payment refunds.
  • Networked with clients via phone and email, informing of promotions and events.


Administrative Assistant

Tochin Farms LTD
05.2020 - 12.2020
  • Received payments and recorded receipts for services.
  • Operated telephone switchboard to answer and forward calls
  • Organized and filed important documents in filing cabinets.
  • Heard and resolved complaints from patients.
  • Greeted persons entering the clinic, determined nature and purpose of visit and directed and escorted them to specific departments
  • Scheduled appointments and updated appointment calendars
  • Arranged finished products on shelves.
  • Answered client questions and concerns and escalated larger problems to managers
  • Unloaded and organized delivered products in appropriate store locations
  • Built strong working relationships with fellow staff.
  • Provided strong customer service by greeting and building relationships with key clients
  • Assisted customers with item returns and payment refunds.
  • Networked with clients via phone and email, informing of promotions and events
  • Updated customer information and accounts in store databases
  • Provided support for other administrative staff.
  • Proofread and edited correspondence to fix typographical errors or mistakes in grammar.

Education

Master of Arts - PSYCHOLOGY Candidate

TRENT UNIVERSITY
Oshawa, ON
06.2027

High School Diploma -

GREAT LAKES COLLEGE OF TORONTO
Toronto, ON
08.2022

High School Diploma -

EMERALD HIGH SCHOOL
Lagos, NG
10.2021

Skills

  • Front Desk Monitoring
  • File Management
  • Issue Resolution
  • Customer Service Management
  • Report Preparation
  • Guest Relations
  • Effective Customer Communication
  • Cash Handling

Accomplishments

Duke Of Edinburgh Leadership award

Timeline

Front Desk Receptionist

ODONTOVILLE DENTAL CLINICS
08.2022 - 12.2022

Sales Associate, Intern

Ounces Foods LTD
06.2021 - 01.2022

Administrative Assistant

Tochin Farms LTD
05.2020 - 12.2020

RED CROSS SOCIETY
03.2016 - Current

Master of Arts - PSYCHOLOGY Candidate

TRENT UNIVERSITY

High School Diploma -

GREAT LAKES COLLEGE OF TORONTO

High School Diploma -

EMERALD HIGH SCHOOL
Juliet Oli