Juliet Okafor
Brampton,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Skjodt Barrett
06.2019 - 12.2020
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Performed general housekeeping and cleaning tasks.
Stock Clerk
Shoppers Drug Mart
04.2016 - 03.2017
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Greeted customers and directed to requested products.
- Checked and pulled defective or expired products from shelves.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conducted inventory and restocked items throughout day.
- Answered customer questions and provided detailed product information.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Food Prep Cook
Harvey's Restaurant
02.2014 - 04.2015
- Set up line stations with proper tools and products, quality-checked foods and maintained line equipment.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
- Addressed and resolved customer complaints to increase trust and satisfaction.
Customer Service Associate
Gap Outlet
09.2012 - 07.2013
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained up-to-date knowledge of product and service changes.
- Managed timely and effective replacement of damaged or missing products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintaining a clean and organized back room and store
Education
High School Diploma -
White Oaks Secondary School
Oakville, ON09.2016
GED -
Body Pro College
Brampton, ON01.2019
Skills
- Operations Support
- Loading and Unloading
- Serve Customers
- Picking and Packing
- Shipping and Receiving
- General Housekeeping
- Restock Shelves
- Pick Products
- Organized Paperwork
- Cleaning and Organizing
- Attention to Detail
- Product Packaging
Timeline
Warehouse Worker
Skjodt Barrett
06.2019 - 12.2020
Stock Clerk
Shoppers Drug Mart
04.2016 - 03.2017
Food Prep Cook
Harvey's Restaurant
02.2014 - 04.2015
Customer Service Associate
Gap Outlet
09.2012 - 07.2013
High School Diploma -
White Oaks Secondary School
GED -
Body Pro College
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