Juliet Morales

Eye Contact Optometric Group

09.2007 - Current

Enhanced patient satisfaction by providing efficient and friendly service during their visits.
Streamlined appointment scheduling, resulting in improved patient flow and reduced wait times.
Maintained clean and organized examination rooms to ensure a comfortable environment for patients.
Educated patients on proper contact lens care, reducing the incidence of infections and complications.
Contributed to increased sales by effectively promoting optical products and services based on individual patient needs.
Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
Managed inventory of optical supplies, ensuring availability of necessary materials for daily operations.
Verified and explained to patient insurance coverage and copays, facilitating smooth transactions for both patients and the practice.
Aided in the selection of eyeglass frames that best suited each patient's face shape, style preferences, and prescription requirements.
Ensured accuracy of patient records by diligently updating information during each visit or interaction.
Scheduled appointments, handled referrals and ordered supplies for optometric practice.
Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Edged and assembled lenses into frames.

Summary