JULIET MOLOKWU
Winnipeg,MB
Summary
Adept at streamlining office operations, I enhanced document management and customer relations at JEDES ENTERPRISE. Leveraging strong data entry (hard skill) and communication (soft skill) abilities, I fostered professional relationships and maintained high confidentiality standards, significantly improving efficiency and service quality without exceeding a 55-word limit. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
JEDES ENTERPRISE
03.2020 - 01.2024
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- We have maintained the confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- We have delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Bachelor of Science - Social Sciences
Lagos State University
Nigeria08.2010
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
Languages
English
Professional Working
Timeline
Administrative Assistant
JEDES ENTERPRISE
03.2020 - 01.2024
Bachelor of Science - Social Sciences
Lagos State University
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