Juliet Broderick Moses
Mississauga,ON
Summary
Dynamic professional with a proven track record at JB Wholesale LTD, excelling in project management and customer service. Successfully improved organizational efficiency and customer satisfaction through strategic resource allocation and prompt issue resolution. Skilled in financial analysis and adept at fostering a positive work culture, enhancing employee retention and engagement.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
18
18
years of professional experience
Work History
Aircraft Cleaner
Delta Facilities Maintenance
04.2023 - Current
- Promoted passenger safety by diligently checking and restocking emergency equipment.
- Maintained, cleaned, and sanitized the interior of aircraft.
- Documented completed work with logs of hours, supply use, and notable incidents or findings.
- Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
- Demonstrated commitment to excellence in customer service by striving for continuous improvement in job performance.
CEO
JB Wholesale LTD
01.2011 - 01.2022
- Managed cross-functional teams for successful project completion and timely delivery.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
Cashier
Brookklyn Supermarket
01.2007 - 01.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Excelsior High School
01-1994
Skills
- Cash handling
- Point of sale operation
- Customer service
- Inventory management
- Project management
- Financial analysis
Languages
English
Full Professional
Timeline
Aircraft Cleaner
Delta Facilities Maintenance
04.2023 - Current
CEO
JB Wholesale LTD
01.2011 - 01.2022
Cashier
Brookklyn Supermarket
01.2007 - 01.2010
High School Diploma -
Excelsior High School
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