JULIET AGTARAP
TORONTO,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced in customer relationship, engage with its customers and improve the customer experience.
Result-oriented professional with more than 17 years of experience in all aspects of Accounting and Finance Management. Detail-oriented, efficient and organized professional with extensive experience in public and internal auditing, accounting systems, MYOB, Quickbooks. Worked for 2 years as an Internal Auditor, for 4 years in a Medical Industry as a Finance and Accounting Manager, both in Philippines and for 6 years as an Assistant Finance Manager in an Engineering Industry In Singapore. Possess strong analytical and problem solving skills with the ability to make well-thought-out decisions. Self-starter and organized individual who is able to work independently and as part of a team to accomplish the company’s goals.
Overview
18
18
years of professional experience
Work History
Team Member
Tim Hortons
09.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and supervisor.
Operations Manager
AJ Agrivet Trading
01.2017 - 08.2022
- Demonstrated items to customers and created customer awareness, interest and sales.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
Assistant Financial Manager
HydroBall Technics (SEA) Pte Ltd
04.2012 - 12.2016
- Led financial planning and analysis by managing key metrics, analyzing data and providing support and insight for strategic planning.
- Developed annual budgets in collaboration with financial director.
- Drafted reports for leadership for use in strategic planning and decision making.
- Managed high volumes of financial activity in fast-paced, risk-based corporate environment.
- Identified and investigated variances to financial plans and forecasts.
- Improved accuracy of commission payouts with implementation of process improvements.
- Forecasted operating costs for scheduled projects by strategizing with other departments.
- Proposed and achieved cost savings by reducing product return rates.
- Improved supply chain processes by implementing cross-functional efforts in customer service and repair operations.
- Analyzed budgets, financial reports and projections for accurate reporting of financial standing.
- Established new sales commission reporting and analysis for executive management.
General Accountant
Seres Automation Pte Ltd
04.2010 - 03.2012
- Collected and arranged financial information and entered details into Quickbooks financial management system.
- Examined, reviewed and gathered financial statements for government entities.
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Created and introduced updated processes for accounts receivable sub-ledger and customer attribute reporting.
- Coordinated with clients to improve accounting, payroll and tax operations.
- Contacted customers to immediately find resolutions for escalated issues.
Finance and Accounting Manager
Ambulatory Healthcare Institute
06.2006 - 03.2010
- Managed banking reconciliations and monthly balance sheet statements.
- Managed journal entries, collection efforts, reconciliations and payroll processing.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Implemented budget and expense controls and financial policies by analyzing income and expenditures.
- Implemented updated production, productivity, quality and customer service standards to improve company financial standing.
Junior Auditor
MLAC CPAs
05.2004 - 05.2006
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Produced and reviewed audit reports for submission to inspector general and advised on audit recommendations and internal controls.
- Participated in interviews, performed observations and evaluated pertinent information to supplement audit findings.
- Complied with established internal procedures by examining reports, processes and documentation.
Education
Post Graduate - Financial Planning & Wealth Management
Lambton College ( International Student - Present)
TorontoNo Degree - ACCA Finalist
SAA Global
SingaporeBachelor of Science - Accounting
Virgin Milagrosa University
Philippines04.2004
Skills
- Customer Data Confidentiality
- Upselling Products and Services
- Efficient and Detail-Oriented
- Effective Customer Communication
- Sorting and Filing
- Customer Service and Assistance
- Operational Reporting
- Management of Financial Resources
- Financial Statements
- Financial Forecasting
Timeline
Team Member
Tim Hortons
09.2022 - Current
Operations Manager
AJ Agrivet Trading
01.2017 - 08.2022
Assistant Financial Manager
HydroBall Technics (SEA) Pte Ltd
04.2012 - 12.2016
General Accountant
Seres Automation Pte Ltd
04.2010 - 03.2012
Finance and Accounting Manager
Ambulatory Healthcare Institute
06.2006 - 03.2010
Junior Auditor
MLAC CPAs
05.2004 - 05.2006
Post Graduate - Financial Planning & Wealth Management
Lambton College ( International Student - Present)
No Degree - ACCA Finalist
SAA Global
Bachelor of Science - Accounting
Virgin Milagrosa University
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