In post-production of my own film: Actor's Life as an Associate Director and Producer.
Assisted film production with strategic oversight, ensuring alignment with project goals.
Booked actors and filming locations and coordinated the film schedule.
Athenahealth Foundational Training Associate
Athenahealth
06.2021 - 07.2022
Independently coordinated weekly air travel across multiple U.S. states, managing travel plans, documenting expenses, and creating and updating workflow documents.
Provided comprehensive training and coaching through various modalities, including onsite and remote support engagements, coaching calls, and other support channels.
Facilitated client go-live experiences, becoming the go-to expert for software-related matters and documenting any issues with implementation.
Led individualized provider coaching sessions, optimizing workflows and enhancing overall efficiency.
Maintained a high level of professionalism and customer service, consistently referring clients to relevant resources and departments for support.
Assistant Area Coordinator
Office Of Housing And Residence Life At Rutgers
08.2020 - 05.2021
Supervised a team of 8 Resident Assistants, conducting weekly check-ins and co-leading staff meetings.
Served as a first responder in an on-call rotation, addressing community issues and supporting Resident Assistants and security staff.
Contributed to the creation of online staff training, developing modules, presenting via Zoom, and conducting comprehensive assessments.
Provided essential administrative support to the Area Coordinator as their assistant, managing office organization, documenting maintenance, and responding to inquiries via phone, in person, or email.
Resident Assistant
Residential Life And Housing At Nova Southeastern
01.2019 - 06.2020
Managed administrative duties for 35 residents, handling maintenance requests, incident reports, interaction tracking, duty logs, program attendance, and proposals.
Collaborated with staff, Resident Assistants, and campus departments to plan and execute two monthly programs aligned with the C.A.R.E. Model.
Conducted professional conflict resolution and mediation, addressing day-to-day problems for residents through on-call rounds and serving as a liaison to the NSU community.