Julie Makayla Becskei
Lions Bay,BC
Summary
Dynamic and resourceful professional with a strong background in customer service and team management, demonstrated at Presto Cucina. Proven ability to multitask and solve complex problems while maintaining exceptional attention to detail. Skilled in time management and fostering positive guest relations, ensuring a seamless experience for clients and colleagues alike.
Overview
13
13
years of professional experience
Work History
Personal Assistant
Self Employed
02.2020 - 08.2022
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion at handling confidential information.
- Kept detailed track of household and maintenance inventory and schedules.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Maintained entire family's schedule and organized events.
- Provided emotional support and companionship to clients.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Provided meal preparations, gardening, lawn care and pool cleaning.
Server, On Call Assistant Manager
Presto Cucina
05.2011 - 06.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Assisted management by stepping in as Assistant Manager on call.
Retail Assistant Manager
Esprit Co
03.2009 - 03.2010
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
Education
No Degree - Interior Design
Interior Design Institute
Online08-2026
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Creative thinking capacity
- Strong problem solver
- Attention to detail
- Time management expertise
- Detail-oriented mindset
- Dedicated team player
- Exceptional organization
- Errands
- Professional and mature
- Complex Problem-solving
- Resourceful
- Food service background
- Guest relations
Languages
English
Timeline
Personal Assistant
Self Employed
02.2020 - 08.2022
Server, On Call Assistant Manager
Presto Cucina
05.2011 - 06.2017
Retail Assistant Manager
Esprit Co
03.2009 - 03.2010
No Degree - Interior Design
Interior Design Institute
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