Juliel Castro
Northridge
Summary
Dedicated Security Officer with experience at Burlington, skilled in emergency response and incident reporting. Proven ability to enforce access control and maintain safety protocols, ensuring a secure environment. Adept at conflict resolution, fostering positive interactions while prioritizing customer service excellence. Committed to creating a welcoming atmosphere while safeguarding premises.
Overview
6
6
years of professional experience
Work History
Security Officer
Burlington
10.2024 - Current
- Monitored premises to ensure safety of customers and employees
- Implemented emergency response procedures during incidents
- Conducted regular patrols to deter and detect security breaches
- Collaborated with law enforcement on investigations and reporting
- Developed incident reports detailing occurrences for management review
- Maintained surveillance equipment, ensuring operational readiness
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Babysitter
Family Members
01.2020 - 06.2024
- Supervised children's daily activities, ensuring safety and engagement.
- Planned and implemented age-appropriate educational games and activities.
- Developed positive relationships with children, fostering trust and comfort.
- Managed meal preparation and ensured nutritional needs were met.
- Coordinated schedules for playdates, outings, and family events.
- Maintained a clean, organized environment to promote well-being and safety.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
Associate of Arts - Marketing Management And Research
California State University Northridge
Northridge, CA06-2028
Skills
- Emergency response procedures
- Surveillance equipment maintenance
- Incident reporting
- Access control enforcement
- Conflict resolution techniques
- Safety protocols implementation
- Customer service excellence
- Report writing
- Engaging educational activities
Accomplishments
- Established and maintained anti-hijack and major theft protocol.
- Successfully completed two-week security training program.
- Reduced shoplifting rates by 20% through improved surveillance procedures.
- Supervised team of 6-8 staff members.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Electronics and Circuit Building
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- Artificial Intelligence (AI) and Machine Learning
- Robotics
- Auto Repair/Restoration
- Strategy Games
- I like working with my hands and fixing things
Timeline
Security Officer
Burlington
10.2024 - Current
Babysitter
Family Members
01.2020 - 06.2024
Associate of Arts - Marketing Management And Research
California State University Northridge