Julie Anne Laborce
Mississauga,ON
Summary
Detail-oriented Mortgage Support Specialist with expertise in document review, compliance assessment, and loan documentation. Proven ability to ensure data accuracy and meet quality standards in high-pressure environments.
Overview
15
15
years of professional experience
Work History
Mortgage Support Specialist
CIBC
Mississauga, Ontario
2024.03 - Current
- Reviewed deals and closing documents to confirm compliance with standards and guidelines, facilitating timely mortgage funding
- Collaborated with internal and external partners to identify and resolve inaccuracies, ensuring all items were completed before funding.
- Evaluated mortgage applications for compliance with internal policies and regulations.
Mortgage Processing Officer
CIBC
Mississauga, Ontario
2019.11 - 2024.02
- Processed pre-advance and servicing related mortgage transactions, such as providing instructions to solicitors, mortgage liquidation, adjustments to insurance premiums, changes to client information and mortgage payments as required
- Collected measurement information for job function following procedures and guidelines to complete internal tracking document
Premium Analyst
Manulife Business Processing Services
Quezon City, Philippines
2013.01 - 2018.07
- Provided excellent support in analyzing, identifying and validating premium payments received from clients in preparation for premium allocations in various administration
- Successfully managed gathering of data, calculated, prepared and completed accounting which included journal entries
- Improved work coordination with the clients, underwriters, and other staffs to understand the client requirements or to resolve any billing/payment related issues including outstanding payment, billing issues.
Internal Quality Analyst
Manulife Business Processing Services
Quezon City, Philippines
2011.01 - 2012.12
- Assisted in checking and analyzing transactions to ensure accuracy, consistency and client satisfaction, as well as ensure that quality standards are met
Education
Associate's Degree - Bookkeeping
Centennial College
Toronto, ON2019-04
Bachelor of Science - Business Administration And Management
Saint Louis University
Baguio City, Philippines2008-04
Skills
- Document review
- Mortgage processing
- Compliance assessment
- Data accuracy
- Loan documentation
- Customer relationship management
Timeline
Mortgage Support Specialist
CIBC
2024.03 - Current
Mortgage Processing Officer
CIBC
2019.11 - 2024.02
Premium Analyst
Manulife Business Processing Services
2013.01 - 2018.07
Internal Quality Analyst
Manulife Business Processing Services
2011.01 - 2012.12
Associate's Degree - Bookkeeping
Centennial College
Bachelor of Science - Business Administration And Management
Saint Louis University