Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Hi, I’m
JULIE ANN BRIDEAU
Summary
Overview
12
years of professional experience
2
Languages
Work History
Rogers Communications
Consumer Service Representative
10.2021 - 07.2023
Job overview
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Built lasting relationships with clients, customers and other team members based on trust and reliability.
Tumbleweed Bar And Grill
Head Bartender
04.2019 - 06.2021
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Tim Hortons
Cashier
01.2018 - 04.2019
Job overview
Private Home Care Assisting, PHA
Elderly Caretaker
06.2015 - 02.2018
Job overview
Pizza Shack
Customer Service Cashier
02.2014 - 05.2015
Job overview
Tim Hortons
Cashier
06.2011 - 08.2012
Job overview
Education
CENTRE HOCHELAGAMontreal, QC
High School Diploma
06.2013
University Overview
Completed high school diploma
volunteer- Garderie en milieu privé/ Ecole Petit-Revdec
Skills
- Bilingual
- Flexible and punctual
- Call center experience
- Customer Focus
- Complaint Handling
- Teamwork and Collaboration
- Calm and Professional Under Pressure
- Computer Skills
- De-Escalation Techniques
- Autonomous and responsible
- Sense of organization
Personal Information
Personal Information
Date of Birth: 12/16/94References
References
Reference on demand.
Languages
French
Native or Bilingual
English
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeWork Location
RemoteImportant To Me
Work-life balanceHealthcare benefitsFlexible work hoursWork from home optionCareer advancementPersonal development programsCompany CultureTimeline
Consumer Service Representative
Rogers Communications
10.2021 - 07.2023
Head Bartender
Tumbleweed Bar And Grill
04.2019 - 06.2021
Cashier
Tim Hortons
01.2018 - 04.2019
Elderly Caretaker
Private Home Care Assisting, PHA
06.2015 - 02.2018
Customer Service Cashier
Pizza Shack
02.2014 - 05.2015
Cashier
Tim Hortons
06.2011 - 08.2012
CENTRE HOCHELAGA
High School Diploma
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