Julie Ryder
Calgary,AB
Summary
Energetic and customer-focused individual seeking a part-time position at a clothing store. With a passion for fashion and a friendly demeanor, I aim to provide exceptional customer service and contribute to creating a positive shopping experience for customers. Strong communication skills, a keen eye for style, and a willingness to learn make me an ideal candidate for assisting customers and supporting the store team.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Client Care Specialist
Legacy Vet Clinic
04.2021 - Current
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Demonstrated empathy towards clients'' situations while maintaining professional boundaries and adhering to company policies.
- Participated in regular team meetings to discuss strategies for enhancing overall client experience within the organization.
- Provided comprehensive training to new team members, ensuring they were equipped with the knowledge and skills necessary for success in the role.
- Built strong relationships with clients, consistently exceeding their expectations with quality service.
Team Leader
Penningtons
01.2015 - 01.2017
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Retail Sales Associate Worker
Addition Elle
08.2013 - 12.2015
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
Education
Some College (No Degree) - Veterinary Tech Assistant And Office Assistant
Robertson Collage
Calgary, AB 01.2018 - 01.2019
High School Diploma -
Discovering Choices
Calgary, AB09.2015
Skills
- Customer Relations
- Teamwork and Collaboration
- Attention to Detail
- Reliability
- Reliable and punctual
- Cash Handling
Additional Information
Volunteering opportunities and extra schooling
- 2023 - Advanced communication course through BS communication strategy's
- 2019 – Spay and Neuter Clinic
- 2018 – Calgary food bank
- 2015 - In the Lead program through the Calgary Youth Justice Society
Timeline
Client Care Specialist
Legacy Vet Clinic
04.2021 - Current
Some College (No Degree) - Veterinary Tech Assistant And Office Assistant
Robertson Collage
01.2018 - 01.2019
Team Leader
Penningtons
01.2015 - 01.2017
Retail Sales Associate Worker
Addition Elle
08.2013 - 12.2015
High School Diploma -
Discovering Choices
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