Joliana Rezk
Lethbridge
Summary
Business administration graduate, majored in management. Self-directed and energetic with superior performance in both autonomous or collaborative environments, working independently and collaborating with others on group projects. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Childcare Teacher
The Children's House Childcare
09.2023 - Current
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Guided students to develop social, emotional and physical skills.
- Incorporated music, art and literature into curriculum.
Office Assistant
Voyage Childcare Center
08.2022 - 09.2023
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Worked on files that had expired and compiled list of names that needed to be activated.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
Childcare Assistant
Voyage Childcare Center
04.2022 - 09.2023
- Engaged with children individually to encourage physical activity and academic curiosity.
- Read and told stories to promote and support overall language development.
- Offered parents daily reports outlining activities, behavior and accomplishments.
Behavior Coach Leader
Bridges Consulting
05.2021 - 04.2022
- Developed and maintained individualized skill-appropriate lesson plans
- Work to support kids with achieving their potential goals
- Help kids to empower them and to make them feel comfortable and confident in social situations
- Created and designed individualized behavioral interventions to promote positive behaviors and prevent problems
- Assist kids to use calming strategies when are in situation where feel overwhelmed and uncomfortable.
Sales Associate
MCC Thrift Store
05.2019 - 08.2019
- Engaged with customers to effectively build rapport and lasting relationships
- Helped customers locate products and checked store system for merchandise at other sites and Prepared merchandise for sales floor by pricing or tagging
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Cashier Specialist
London Road Market
09.2017 - 10.2018
- Increased sales by offering advice on purchases and promoting additional products
- Helped customers complete purchases, locate items and join reward programs
- Answered questions about store policies and addressed customer concerns.
Education
Diploma of Management - Business Administration
Lethbridge College
Lethbridge12.2023
High School Diploma -
Catholic Central High School
Lethbridge, AB06.2019
Skills
- Interpersonal communication
- Critical thinking
- Multitasking abilities
- Time management
- Progress Reports and Documentation
- Case management
- Program development
- Team Leader
- Safety Monitoring
- Positive Attitude and Energetic
- Negotiation Tactics
- Customer Monitoring
- Customer Communication Services
- Creative thinking
Timeline
Childcare Teacher
The Children's House Childcare
09.2023 - Current
Office Assistant
Voyage Childcare Center
08.2022 - 09.2023
Childcare Assistant
Voyage Childcare Center
04.2022 - 09.2023
Behavior Coach Leader
Bridges Consulting
05.2021 - 04.2022
Sales Associate
MCC Thrift Store
05.2019 - 08.2019
Cashier Specialist
London Road Market
09.2017 - 10.2018
Diploma of Management - Business Administration
Lethbridge College
High School Diploma -
Catholic Central High School
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