Julie Remiens
Ottawa,ON
Summary
Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Eggspectation
01.2025 - Current
- Escort guests to their tables or waiting areas
- Collaborate with servers and kitchen staff to ensure a smooth dining experience
- Handle guest complaints or concerns with professionalism and escalate when necessary
Accommodations advisor
Maison Interlude House
05.2024 - 08.2025
- Ensured that each client's needs and priorities were met in the language of their choice.
- Respond to calls on the support and crisis hotline and intervene in conflict situations between clients at the shelter.
- Ensure that our clients and their dependents are provided with a safe environment that meets their needs.
Office Helper
SDworks
07.2019 - 08.2019
- Ensured timely completion of assignments by assisting colleagues with various projects as needed.
- Maintained inventory, expedited orders and delivered materials to work stations.
- Enhanced staff productivity by performing general clerical tasks such as photocopying, faxing, and data entry.
Student Intern
KNEIP
06.2018 - 07.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Volunteer Firefighter
Firefighters
09.2015 - 05.2017
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Improved community safety by conducting fire prevention presentations and distributing educational materials to local schools and organizations.
Ambassador Volunteer
Fairtrade International
09.2014 - 06.2015
- Established strong relationships with local leaders and influencers to expand the reach of our message.
- Assisted in planning and executing special events to raise awareness for the organization''s cause.
- Conducted regular meetings with volunteers to address any issues or concerns promptly, ensuring their satisfaction with their roles within the organization.
Education
Bachelor Specialization Criminology - Criminology
University of Ottawa
Ottawa, ON05.2024
Skills
- Scheduling and Planning
- Relationship building and management
- Multilingual Proficiency
- Compassionate
- Efficient under pressure
- Case Documentation
- Problem-solving skills
- Teamwork and Collaboration
- Multitasking
- Excellent Communication
- Critical Thinking
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Certification
- Standard First aid level C Training - 2024 to 2027
- AODA - OSG - 24/09/24
- Smart serve - Smart Serve Ontario - 2024 to 2029
Timeline
Restaurant Hostess
Eggspectation
01.2025 - Current
Accommodations advisor
Maison Interlude House
05.2024 - 08.2025
Office Helper
SDworks
07.2019 - 08.2019
Student Intern
KNEIP
06.2018 - 07.2018
Volunteer Firefighter
Firefighters
09.2015 - 05.2017
Ambassador Volunteer
Fairtrade International
09.2014 - 06.2015
Bachelor Specialization Criminology - Criminology
University of Ottawa
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