Julie Remiens
Ottawa,ON
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Eggspectation
01.2025 - Current
- Escort guests to their tables or waiting allowing staff
- Collaborate with servers and kitchen staff to ensure a smooth dining experience
- Handle guest complaints or concerns with professionalism and escalate when necessary
Accommodations Advisor
Maison Interlude House
05.2024 - 08.2024
- Ensured that each client's needs and priorities were met in the language of their choice.
- Answered support and crisis hotline calls to assist individuals in need.
- Guaranteed a secure environment for clients and dependents.
Office Helper
SDworks
07.2019 - 08.2019
- Ensured timely completion of assignments by assisting colleagues with various projects as needed.
- Maintained inventory, expedited orders and delivered materials to work stations.
- Enhanced staff productivity of 10% by performing general clerical tasks such as photocopying, faxing, and data entry.
Internship Student
KNEIP
Luxembourg
06.2018 - 07.2018
- Facilitated staff in daily responsibilities, enhancing attention to priority projects.
- Adapted quickly to new software programs and tools.
- Fostered collaboration by engaging with colleagues across departments.
Education
Bachelor Specialization Criminology - Criminology
University of Ottawa
Ottawa, ON05.2024
Skills
- Customer service
- Effective communication
- Team collaboration
- Scheduling
- Take-out service
- Dining crew workflow optimization
- Hospitality management
Certification
- Standard First aid level C Training - 2024 to 2027
- Smart serve - Smart Serve Ontario - 2024 to 2029
References
References available upon request.
Timeline
Restaurant Hostess
Eggspectation
01.2025 - Current
Accommodations Advisor
Maison Interlude House
05.2024 - 08.2024
Office Helper
SDworks
07.2019 - 08.2019
Internship Student
KNEIP
06.2018 - 07.2018
Bachelor Specialization Criminology - Criminology
University of Ottawa
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