Julie Ramirez

• Facilitated preparation, setup, and teardown of community and public events.
• Supported daily operations to enhance organizational efficiency.
• Collaborated with volunteers to foster a positive work environment.
• Contributed to fundraising initiatives through event planning and donor outreach.
• Hosted successful donation drives, increasing community engagement.
• Organized and sorted contributions to streamline inventory management.

• Collected, reviewed, and verified caregiver timesheets to ensure accurate billing data.
• Prepared detailed billing reports using spreadsheets and submitted them to San Diego County.
• Verified billing codes, hours, and rates for accuracy; corrected discrepancies.

• Reduced overdue payments by 90% through

proactive follow-up and accurate billing practices.
• Collaborated with scheduling and payroll departments to resolve time entry issues.
• Conducted reporting and analysis to track billing accuracy and improve payment turnaround.
• Responded to client and agency inquiries regarding billing.

• Sorted and distributed incoming faxes, letters, and emails for efficient office communication.
• Maintained inventory of office supplies by regularly checking stock levels.
• Developed and organized filing systems for confidential documents and records.
• Handled high-volume calls, routing inquiries to appropriate personnel.
• Responded to customer issues, achieving immediate resolutions to enhance retention.
• Managed scheduling for over 50 field staff using healthcare management software.
• Coordinated client care schedules and addressed concerns effectively.
• Processed correspondence, reports, and documentation to support operational needs.