Julie Pugsley

• Provided clerical support to employees ensuring efficient office operations
• Resolved public inquiries using polite, effective communication to provide accurate information
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
• Supervised and mentored a group of counselors in training throughout the summer, while helping them build their communication skills and their CVs, fostering a secure and supportive learning environment

Little Burgundy - May 2022 - Sept 2022

• Organized stockroom and efficiently put away weekly shipments of 300+ shoe boxes
• Collaborated with team members to promote brands and shoes care to exceed sales goals
• Assisted customers in finding and purchasing footwear based on individual preferences and needs by demonstrating product knowledge of shoe styles and materials of over 25 brands
• Managed returns, exchanges and refunds in accordance with store policy

L'Oreal Beauty Sale - Cashier - 2-month contract position

• Efficiently scanned products, accurately entered orders into a Point of Sale (POS) system and processed payments, accurately balancing the register at closing
• Verified all customers respected maximum limits and quantities set by management
• preventing fraudulent activities by identifying repeat customers exploiting generous sales and product limits by returning under different identities

• Advanced the development of a novel electrochemical sensor for in lab detection and quantification of bile salts
• Completed bile salt characterizing through EMF tests, Zetasizer, FT-IR, and Conductance
• Researched and experimented on the cationization of PVC to refine the detection ability of the bile salt sensor
• Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities
• Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge, while maintaining meticulous records of research findings to ensure data integrity and facilitate secure information sharing among research teams

• Delivered food baskets during the COVID-19 pandemic
• Assembled 300 kits to thank COVID-19 volunteers, optimizing the product assembly process
• Helped organize a charity spartan race for kids, built obstacles and raised more than $14 000 over 3 years