Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julie Pruner

Summary

Dedicated professional with a proven track record at Shoppers Drug Mart, excelling in customer service and cash handling. Demonstrated reliability and professionalism, enhancing customer satisfaction and loyalty through effective communication and empathy. Skilled in payment processing and merchandise restocking, contributing significantly to workplace efficiency and accuracy. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

24
24
years of professional experience

Work History

Cashier

Shoppers Drug Mart
11.2005 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Customer Service Representative

Bingo Hall
03.2001 - 12.2005
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Managed inventory levels of lottery supplies, ensuring availability for continued sales operations.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

High School Diploma -

M.E Lazerte Composite High School
Edmonton, AB
06-1988

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Professionalism and Courtesy
  • Cash register systems
  • Payment Processing
  • Product Knowledge
  • Merchandise Restocking
  • Retail Merchandising

Languages

English

Timeline

Cashier

Shoppers Drug Mart
11.2005 - Current

Customer Service Representative

Bingo Hall
03.2001 - 12.2005

High School Diploma -

M.E Lazerte Composite High School
Julie Pruner