Julie Orton
Calgary,AB
Summary
Results-driven Senior Project Manager with extensive experience at CASE STUDY BUDDY/TESTIMONIAL HERO, specializing in cross-functional collaboration and innovative problem-solving. Successfully led strategic initiatives that enhanced operational efficiencies and fostered internal growth. Proven expertise in stakeholder engagement and team leadership, achieving significant revenue through the re-signing of key accounts. Committed to nurturing a positive company culture and prioritizing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Fractional Operations Manager/Consultant
01.2024 - Current
- Consulting with startup agencies on operational improvements and systems refinement
- Creating and documenting processes and training material while optimizing workflows for efficiency improvement
- Specializing in process automation, foundational HR practices, and onboarding
- Certified ClickUp Admin
Senior Project Manager
CASE STUDY BUDDY/TESTIMONIAL HERO
01.2021 - 01.2024
- Manage and coordinate projects to ensure timely completion, meeting targets for budget, timeline, and customer satisfaction
- Leadership responsibilities include overseeing CRM, project management, and HRIS platforms, integrating new software, training teams, liaising with production teams, refining processes, developing SOPs, supporting vendors, and driving operational efficiencies
- Invested in company culture initiatives as part of 3 person Culture team
Regional Key Account & Project Manager
CANTEEN OF CANADA LTD.
01.2019 - 01.2021
- Manage top clients as the primary liaison between clients and operations, handling contract renegotiations, rebids, new offerings, and Quarterly Business Reviews
- Serve as escalation point for client concerns and work to grow and retain client relationships
- Successfully re-signed 4 key accounts within the first year, generating approximately $1.5M in annual revenue
Education
Human Resources Certification -
Mount Royal University
01.2024
Bachelor of Fine Arts - with Honours
University of Calgary
01.2007
Skills
- Cross-Functional Collaboration
- Effective Communication
- Effective Stakeholder Engagement
- Strategic Initiatives for Internal Growth
- Team Leadership
- Individual Performance Coaching
- Innovative Problem Solving
- Effective Listening and Solutions
Timeline
Fractional Operations Manager/Consultant
01.2024 - Current
Senior Project Manager
CASE STUDY BUDDY/TESTIMONIAL HERO
01.2021 - 01.2024
Regional Key Account & Project Manager
CANTEEN OF CANADA LTD.
01.2019 - 01.2021
Human Resources Certification -
Mount Royal University
Bachelor of Fine Arts - with Honours
University of Calgary
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