Julie Oberg
Red Deer,AB
Summary
Driven by a results-focused approach, I excelled at Canadian Tire by leveraging exceptional customer service and cash handling skills, enhancing customer satisfaction and repeat business. My adaptability and teamwork were further honed at DynaLIFE Medical Labs, significantly improving lab efficiency and safety. Proven ability to manage time effectively and solve problems creatively, I consistently exceed employer expectations.
Overview
29
29
years of professional experience
Work History
Seasonal Sales Associate
Canadian Tire
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Lab Assistant
Interior Health Authority
07.2020 - Current
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Demonstrated competence in collecting lab samples for testing.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
- Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
- Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
Garden Center
TSC Nurseries
04.2016 - 10.2018
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Lab Assistant
DynaLIFE Medical Labs
09.1995 - 08.2015
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Demonstrated competence in collecting lab samples for testing.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
Education
Combined Lab And Xray - Laboratory And Xray
NAIT
Edmonton, AB10.1985
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Order Taking
- Adaptive and creative
- Safe Food Handling
- Safe Food Handling Practices
- Conflict Mediation
- Product displays
- Point of sale operation
- Problem-Solving
- Adaptable and Flexible
Languages
English
Professional Working
Timeline
Lab Assistant
Interior Health Authority
07.2020 - Current
Garden Center
TSC Nurseries
04.2016 - 10.2018
Lab Assistant
DynaLIFE Medical Labs
09.1995 - 08.2015
Seasonal Sales Associate
Canadian Tire
Combined Lab And Xray - Laboratory And Xray
NAIT
Similar Profiles
Romeo Jr. CorpuzRomeo Jr. Corpuz
Retail Sales Supervisor at J & J Cote A/o Canadian TireRetail Sales Supervisor at J & J Cote A/o Canadian Tire
SERRENA MCDONALDSERRENA MCDONALD
Associate Manager -Loyalty Products - Platform at Canadian Tire CorporationAssociate Manager -Loyalty Products - Platform at Canadian Tire Corporation
Adam FischerAdam Fischer
Back Parts at Canadian TireBack Parts at Canadian Tire