Julie Newman
Ottawa,ON
Summary
Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Software Testing Environment Manager
Bell Canada ( through I4C Consulting)
08.2014 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
Senior Software Test Specialist
Elections Canada
08.2013 - 09.2014
- Worked alongside management to develop testing and improvement plans.
- Interacted with product managers to deliver performance issue resolution reports.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Tested, identified and troubleshot problems in field with cellular networks and data collection equipment.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Developed and executed comprehensive test plans and workforce breakdown structures for complete systems.
- Identified and tracked defects with [Software] and supported developers in resolving problems by completing additional tests.
- Defined test strategy for product documentation and diagnostic frameworks.
- Evaluated results against design and customer standards.
- Debugged code and located root causes of problems by reviewing configuration files and logs.
- Trained new test employees on [Type] equipment and company guidelines to promote productive and high-quality work.
- Reported test findings to development personnel, advising staff on efficacy of subsequent remediation attempts.
- Created both real-time and accelerated testing scenarios for long-term and expedited development schedules.
Test Environment Manager
Bell Canada ( through agency)
09.2012 - 07.2013
Education
Computer Programming And Systems Analysis
Toronto School of Business
Ottawa, Ontario06.1995
Skills
- Development Environment Software
- Software Testing
- Integration Testing Software
- Stress Testing Software
- Software Performance Testing
- Functional Testing Software
- Environment Management
- Software Testing and Validation
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Timeline
Software Testing Environment Manager
Bell Canada ( through I4C Consulting)
08.2014 - Current
Senior Software Test Specialist
Elections Canada
08.2013 - 09.2014
Test Environment Manager
Bell Canada ( through agency)
09.2012 - 07.2013
Computer Programming And Systems Analysis
Toronto School of Business
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