Julie Munn
Fredericton,NB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Field Consultant
Atlantic Subway Ltd
04.2016 - Current
- Improved client satisfaction by providing customized field consulting services tailored to their specific needs.
- Enhanced team performance with regular training sessions and performance evaluations, fostering professional growth.
- Developed strong relationships with clients, ensuring ongoing business opportunities and referrals.
- Streamlined operations for increased efficiency by conducting thorough assessments and recommending actionable solutions.
- Monthly evaluations on the 32 stores in New Brunswick.
- Coach stores on proper procedures.
- Help train owners and employees on new procedures and products.
- Customer service.
- Ensure completion of mandatory Subway training courses for owners and employees.
- Monthly reports on Subway Franchisees, and travel expenses.
- Maintaining Subway provided property such as company vehicle, laptop, and phone.
- Held meetings with owners and employees.
- Partook in bi yearly meetings with Atlantic Subway Headquarters.
- Attended yearly training seminars throughout North America with Atlantic Subway.
- Assisting Owners in the day to day Franchisee operations.
- Worked with limited supervision.
Cleaner
GDI
05.2009 - 12.2009
- Cleaned and sanitized bathrooms, and other similar areas according to established protocols.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
3rd Key Holder
Eclipse
07.2008 - 05.2009
- Enhanced customer satisfaction by providing excellent service and promptly addressing any concerns or inquiries.
- Maintained a clean, organized, and visually appealing store environment to attract customers and facilitate smooth operations.
- Opening and closing of the store.
- All retail duties, such as receiving stock, pricing stock, and displaying stock.
- Customer service / cashier duties.
Deli Department
Sobeys
04.2008 - 07.2008
- Delivered front-end support to staff during rush periods.
- Enhanced customer satisfaction by ensuring prompt and courteous service at the deli counter.
- Maintained a clean and sanitary deli environment, adhering to health department regulations and company policies.
- Addressed customer concerns promptly, resolving issues effectively to ensure repeat business and positive word-of-mouth referrals.
- Observed quality assurance standards to optimize freshness of deli products.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepare Grab and go food items.
- Prepare hot food items for the display case.
- Customer service / Cashier duties.
Education
High School Diploma -
Stanley High School
Stanley, NB06.2001
Skills
- Team Leadership
- Client Relationship Management
- Regulatory Compliance
- Problem Solving
- Technical Support
- Operations Management
- Quality Assurance
- Training and Development
- Software Proficiency
- Business Analysis
- Performance Tracking
- Best Practices Implementation
Languages
English
Professional Working
Timeline
Field Consultant
Atlantic Subway Ltd
04.2016 - Current
Cleaner
GDI
05.2009 - 12.2009
3rd Key Holder
Eclipse
07.2008 - 05.2009
Deli Department
Sobeys
04.2008 - 07.2008
High School Diploma -
Stanley High School
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