JULIE MOORE-LEWIS
North Hollywood
Summary
Dynamic Emergency Department Coordinator with a proven track record at UCLA Medical Center, enhancing workflow efficiency and patient care through analytical problem-solving and effective task organization. Streamlined communication processes, reducing wait times by 20%. Skilled in collaborative team management and document management, ensuring compliance and service excellence.
Experienced with department coordination, focusing on optimizing workflows and team performance. Utilizes strong organizational and communication skills to manage projects efficiently. Track record of enhancing department operations and fostering collaborative work environments.
Overview
39
39
years of professional experience
Work History
Emergency Department Coordinator
UCLA Medical Center
08.1994 - Current
- Coordinate departmental activities to enhance workflow efficiency and support clinical operations.
- Streamline communication processes between medical staff and administrative teams to improve patient care delivery.
- Facilitate onboarding and training for new team members, ensuring compliance with hospital protocols and procedures.
- Develop and maintained scheduling systems for optimizing resource allocation and time management.
- Analyze operational workflows, implementing process improvements that reduced delays in throughput.
- Coordinate communication between medical staff and patients to facilitate timely care.
- Maintenance of the EPIC electronic health records, ensuring data integrity and compliance with regulations.
- Assist in patient flow management, optimizing department operations during peak hours.
- Training new clerks on procedures and software systems, enhancing team performance.
- Implement workflow improvements that increased departmental efficiency and reduced wait times.
- Develop standard operating procedures to streamline processes, improving overall service delivery.
- Ensure a well-organized emergency department, maintaining up-to-date records and files for all patients.
- Provide crucial support during high-volume periods, ensuring timely attention for all patients in need of emergency care.
- Manage all aspects of transfers of patients in and out of the Emergency Department
- Coordinating all aspects of patient deaths in the Emergency Department.
- Activation of all codes in the Emergency Department.
- Coordinated Case Management duties.
- Coordination of all contact with specialty consultants needed by the Emergency Department.
- Management of the main switchboard in the Emergency Department.
Sales Associate
Macy's
07.1989 - 08.1994
- Enhanced customer experience through personalized service and product recommendations.
- Managed inventory levels, ensuring accurate stock availability on sales floor.
- Operated sales register.
- Placed special orders for merchandise
- Resolved customer inquiries and complaints efficiently, fostering brand loyalty.
- Analyzed sales trends to identify opportunities for promotional strategies.
- Collaborated with team to create visually appealing merchandise displays.
Sales Associate
Bed Bath & Beyond
01.1987 - 06.1989
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Stocked and leaned sales floor
- Operated sales register
Education
Bachelor of Science - Biology
California State University Northridge
Northridge, CABachelor of Arts - Women's Studies - English Literature
University of California, Los Angeles
Los Angeles, CASkills
- Efficient workload management
- Document management
- Report generation
- Service excellence
- Analytical problem-solving
- Organizational time strategies
- Safety management
- Collaborative team management
- Verbal and written communication
- Flexible problem-solving
- Customer relationship management
- Conflict resolution skills
- Relationship management
- Employee training
- Effective task organization
- Analytical decision-making
Timeline
Emergency Department Coordinator
UCLA Medical Center
08.1994 - Current
Sales Associate
Macy's
07.1989 - 08.1994
Sales Associate
Bed Bath & Beyond
01.1987 - 06.1989
Bachelor of Science - Biology
California State University Northridge
Bachelor of Arts - Women's Studies - English Literature
University of California, Los Angeles