Overview
Work History
Education
Skills
Timeline
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Julie Mercer

Saint John,NB

Overview

19
19
years of professional experience

Work History

Manager

Vitos
Quispamsis, NB
04.2018 - 06.2024
  • Hiring and training of staff.
  • Front-of-house scheduling, managing labor hours, and ordering liquor.
  • Bartending, hosting, and serving.
  • Booking all caterers, setting them up, tearing them down, and serving them.

Food and Beverage Manager

Poley Mountain Ski Resort
waterford, NB
12.2010 - 04.2020
  • Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
  • Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
  • Established relationships with local businesses or organizations in an effort to increase patronage from repeat customers.
  • Hired and trained all staff members.
  • Looked after all ordering for the restaurant, bar, and cafeteria.

waitress

Vitos
Quispamsis, NB
08.2005 - 09.2010
  • Provided exceptional customer service in fast-paced dining environment.
  • Took and processed food and drink orders accurately and promptly.
  • Developed positive relationships with regular customers through friendly conversation.
  • Handled customer inquiries and resolved issues effectively.

Education

High School Diploma -

Sussex Regional High School
Sussex, NB
06-2002

Skills

  • Staff training
  • Inventory control
  • Event planning
  • Cost management
  • Customer service
  • Food safety compliance

Timeline

Manager

Vitos
04.2018 - 06.2024

Food and Beverage Manager

Poley Mountain Ski Resort
12.2010 - 04.2020

waitress

Vitos
08.2005 - 09.2010

High School Diploma -

Sussex Regional High School

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Julie Mercer