Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Julie McQuaid

Orleans,ON

Summary

I am seeking employment as a Senior Administrative Assistant. I am hardworking and reliable with strong abilities in multitasking and time management offering stability, dependability and maturity.

Overview

13
13
years of professional experience

Work History

Site Manager Long Term Care

Canadian Red Cross
Ottawa, ON
12.2020 - 06.2021
  • On-site team leadership of an assigned team of CRC personnel providing front line service and support to operations within an LTC facility
  • Liaises with LTC administration and other site leads to ensure facility needs are identified and gaps are filled with CRC personnel as appropriate
  • Work with Health and Safety Advisor to report breaches of protocol and incidents
  • Documents and reports on performance indicators of safe and consistent service delivery
  • Completes PPE and incident management training.

PKD Administrative Assistant - DOM III

The Department of Medicine - Nephrology Department
Ottawa
01.2020 - 10.2020
  • Imputing and ensuring patient Laboratory results and Diagnostic Imaging are up to date for PKD Clinics Experience with EPIC and other Electronic Medical Records (Telus PS Suites, OASIS, OLIS)
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
  • Perform general office duties such as reception services, filing, photocopying, sending faxes and answer and redirects internal and external inquiries phone/fax /email objectives and improve office efficiency.

Clinical Assistant/Lead Medical Office Assistant

Clinique Medicale Asclepios
Orleans, ON
02.2018 - 01.2020
  • Registering patients at the front desk, managing incoming and outgoing correspondence, data entry, phones, faxing, etc
  • Experience with EMR(EPIC, Telus PS Suites, OASIS, OLIS)
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
  • Partnered with healthcare and administrative staff to create a patient-centered, inviting and supportive environment for patients and families.

Team Leader-Administrative Assistant

Family First Health Centre/FHT
Orleans, ON
10.2008 - 02.2018
Asclepiosed preliminary physical tests to accurately record results in patient history summary
  • Maintaining Physicians' schedules and providing support for the physicians' practices
  • Experience with EMR(Telus PS Suites, OASIS, OLIS), managing incoming and outgoing correspondence, data entry, phones, faxing
  • Onboarding and training of new team members, tracked current team members' skills achievement
  • Organized charts, documents and supplies to maintain team productivity
  • Responsible for updating and maintaining Preventative Care with reports from Ministry of Health as well as service dates of testing.

    • Education

    Diploma - Massage Therapy

    Career Canada College

    Medical Laboratory Assistant -

    Career Canada College

    High School Diploma -

    B. Pearson Catholic High School

    Skills

    • Proficiency in PS Suite EMR Telus Health, EPIC, OSCAR, Health Myself, OCEAN
    • Excellent computer skills (MS Word, Excel, Outlook, Sharepoint, Power Point)
    • BILINGUAL French Expression Advanced, French Comprehension - Advanced
    • Flexible, adaptable and able to learn new skills quickly
    • Ability to communicate effectively orally and in writing Tactful, diplomatic, discreet, independent, resourceful, self-directed and reliable
    • Excellent time management skills, attention to detail self-motivated
    • Effective team leader, developing and maintaining effective working relationships with senior personnel, ability to work independently or in a team
    • CPR AED First Aid Level C Canadian Red Cross
    • Customer Service Training, Accessibility Training, WHMIS Training 2023
    • Indigenous, Gender Equality, Workplace Violence and Harassment Training 2023
    • Criminal Record Check 2023
    • Enhanced Police Information Check (EPIC) 2024
    • Class G Driver's License

    References

    References available upon request.

    Timeline

    Site Manager Long Term Care

    Canadian Red Cross
    12.2020 - 06.2021

    PKD Administrative Assistant - DOM III

    The Department of Medicine - Nephrology Department
    01.2020 - 10.2020

    Clinical Assistant/Lead Medical Office Assistant

    Clinique Medicale Asclepios
    02.2018 - 01.2020

    Team Leader-Administrative Assistant

    Family First Health Centre/FHT
    10.2008 - 02.2018

    Diploma - Massage Therapy

    Career Canada College

    Medical Laboratory Assistant -

    Career Canada College

    High School Diploma -

    B. Pearson Catholic High School

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