JULIE Mcintosh
Windsor,Canada
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Compassionate Healthcare Technician known for high productivity and efficiency in task completion. Skilled in patient care, medical terminology, and healthcare technology. Excel in teamwork, communication, and adaptability, ensuring optimal patient support and care coordination.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Healthcare Technician
VON
Windsor, Ontario
05.2003 - 12.2024
- Performed patient assessments, including vital signs.
- Administered injections (pre filled)and other medications as prescribed by physicians.
- Provided assistance with daily living activities such as bathing, dressing, eating and transferring patients.
- Maintained accurate records of patient care services provided.
- Cleaned and sterilized medical equipment before and after use.
- Adhered to safety protocols when handling hazardous materials or working with radiation equipment.
- Inspected medical equipment to ensure proper functioning prior to use.
- Provided emotional support to patients and their families during treatment process.
- Instructed patients on how to properly use medical devices at home, such as oxygen tanks or nebulizers.
- Recorded patient vital signs, documenting information into medical charts.
Personal Support Worker
The Hospice of Windsor
Windsor, Canada
09.2022 - 10.2023
- Provided exceptional client centered care, maintaining compassion with End of Life
- Offering mental and emotional support to patients, their families and friends
- Providing warmth, empathy, dignity and compassion during the final stages of death and grief
- Developed strong interpersonal skills through providing compassionate care to clients
- Turned and repositioned patients for comfort, safety and individualized need
- Also, ensuring skin integrity and preventing pressure sores, based on progression of Palliative Performance Scale (PPS%)
- Assisted residents in activities of daily living to maintain health and dignity
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
- Provided End of Life medication, administered by mouth and ISI sites
- Prepared patient after death for family and funeral home
Vaccine Management
Region of Peel
Mississauga, Canada
01.2021 - 07.2022
- Resolved customer complaints in a timely and professional manner
- Managed employee performance through coaching, goal setting, and day-to-day direction
- Coached and mentored team members to enhance their performance and productivity
- Reviewed and maintained operation records and reports to facilitate public health measures for vaccine clinics, physicians' offices and pharmacy
- Collaborated with local health departments and other community partners, following Provincial Legislation and updating practices to ensure Vaccine delivery and supply maintained during initial vaccination roll-out for Covid -19
- Worked with the 'flu team' preparing vaccine orders for Peel community
- Utilized problem solving techniques to effectively address customer issues
- Planned, prioritized, and managed time, increasing productivity and efficiency
- Worked as a team, multitasking
Education
CPR & First Aid Level C -
Red Cross
01-2022
Associate of Science - Healthcare
College of The Bahamas
Nassau Bahamas06-2004
Emergency Medical Tech - Nassau, Bahamas
Doctors Hospital
Nassau, Bahamas05-1999
Emergency Telecommunication (911) -
BIZ Tech Health Sciences and Business
Medical Terminology -
Red Cross
Skills
- Communication
- Time management
- Attention to detail
- Creative Problem Resolution
- Team Building
- Ability to work under pressure
- Administrative skills
- Clinical
- Conflict Resolution
- Compassion
- Empathy
- Dignity
- Medical terminology proficiency
- Vital signs monitoring
- Patient care coordination
- Healthcare documentation
- Patient care
- ADL assistance
Certification
- Wound & Skin Care
- Pain Management
- Fundamentals of Palliative Care Program
- CPR and First Aid Level C
- Grief and Bereavement
- Medical Terminology
Volunteer Experience
- Paramedic Day Volunteer, Halton Paramedics, Halton
- Community Support Volunteer, ARK Street Mission, Demonstrated excellent organizational skills by accurately documenting client progress and interactions., Monitoring behaviors & providing deescalating techniques., Address basic needs for clients., Assisting with everyday life skills., Developed positive relationships with clients while maintaining professional boundaries., Explored creative problem-solving strategies with clients in order to improve outcomes.
References
References available upon request.
Timeline
Personal Support Worker
The Hospice of Windsor
09.2022 - 10.2023
Vaccine Management
Region of Peel
01.2021 - 07.2022
Healthcare Technician
VON
05.2003 - 12.2024
CPR & First Aid Level C -
Red Cross
Associate of Science - Healthcare
College of The Bahamas
Emergency Medical Tech - Nassau, Bahamas
Doctors Hospital
Emergency Telecommunication (911) -
BIZ Tech Health Sciences and Business
Medical Terminology -
Red Cross
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