Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
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Julie Martin
Open To Work

Julie Martin

Kitchener,ON

Summary

Highly-motivated individual with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Stay at home mom

SAHM
Kitchener, Ontario
01.2012 - Current
  • Demonstrate strong problem-solving skills, resolving issues efficiently and effectively.
  • Complete day-to-day duties accurately and efficiently.
  • Manage household errands and other essential duties.
  • Manage scheduling and appointments to ensure efficient time management.
  • Demonstrate excellent multitasking abilities while performing various duties simultaneously.

Customer Service/Front Desk Receptionist

Hayward Self Storage
Kitchener, Ontario
08.2010 - 01.2012
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Responded to customer inquiries via phone, email, and in person.
  • Greeted customers warmly and made them feel welcome.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Explained policies and procedures to visitors.

Customer Service Specialist

Call Wright Marketing
Kitchener, Ontario
08.2010 - 01.2012
  • Maintained up-to-date knowledge of product features and benefits.
  • Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
  • Maintained a high level of professionalism while interacting with customers via phone or email.
  • Conducted outbound calls to follow up on surveys or solicit additional business opportunities.
  • Performed data entry of customer orders into the company's order management system.
  • Used approved scripts to de-escalate angry customers during telephone interactions.

Warehouse Worker

Teleplan International
Concord, Ontario
01.2005 - 09.2007
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Provided assistance in loading and unloading shipments.
  • Organized warehouse space for efficient storage of products.
  • Performed cycle counts to maintain accurate inventory records.
  • Received and tracked incoming inventory shipments.
  • Inspected incoming shipments for damage or discrepancies.
  • Operated scanners, computers, and other equipment to track orders.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted in packaging and labeling of products for shipment.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.

Education

Legal Administrative Assistant

Toronto School of Business

Bluevale Collegiate Institute

Skills

  • Time management
  • Problem-solving
  • Organizational skills
  • Leadership
  • Relationship building
  • Planning
  • Task prioritization
  • Multitasking Abilities
  • Verbal communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-Site

Salary Range

$0/yr - $0/yr

Important To Me

Career advancementWork-life balanceHealthcare benefits

Timeline

Stay at home mom

SAHM
01.2012 - Current

Customer Service/Front Desk Receptionist

Hayward Self Storage
08.2010 - 01.2012

Customer Service Specialist

Call Wright Marketing
08.2010 - 01.2012

Warehouse Worker

Teleplan International
01.2005 - 09.2007

Legal Administrative Assistant

Toronto School of Business

Bluevale Collegiate Institute

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Julie Martin