Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Assistant
HR Block
Prince Rupert, BC
05.2018 - 09.2022
Executed record filing system to improve document organization and management.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Administrative Assistant
Hecate Strait Employment Development
Prince Rupert, BC
08.2012 - 06.2017
Matched clients to open positions based on skills and work requirements.
Maintained case files and documented actions.
Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Established administrative work procedures to track staff's daily tasks.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Liaised between clients and vendors and maintained effective lines of communication.
Scheduled office meetings and client appointments for staff teams.
Education
Associates Of Arts Degree - Administration Studies
UNBC
Prince Rupert, BC
09.2010 - 04.2012
Skills
Office administration
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Timeline
Administrative Assistant
HR Block
05.2018 - 09.2022
Administrative Assistant
Hecate Strait Employment Development
08.2012 - 06.2017
Associates Of Arts Degree - Administration Studies
UNBC
09.2010 - 04.2012
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