Julie Kennedy
Calgary
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Property Management Assistant
Calgary, Alberta
02.2025 - Current
- Assisted in tenant communication and scheduling maintenance requests efficiently.
- Supported property inspections to ensure compliance with safety standards.
- Coordinated vendor services for landscaping, repairs, and cleaning tasks.
- Managed rental applications and conducted background checks promptly.
TEMP Admin Assistant/Receptionist
Kasian Architecture
09.2024 - 02.2025
- Managed scheduling for meetings and appointments, ensuring efficient use of time and resources.
- Assisted in preparing reports and presentations, enhancing team communication and project visibility.
- Provided administrative support by organizing documents and maintaining filing systems for easy access.
- Coordinated office supplies inventory, facilitating timely procurement to minimize disruptions.
Landscape Construction Laborer
CLS
05.2024 - 09.2024
- Operated power tools and equipment for landscape construction tasks.
- Assisted in grading and leveling soil for project preparation.
- Collaborated with team members to execute landscaping designs effectively.
- Maintained cleanliness of job site to ensure safety and efficiency.
Customer Care Ambassador
YYC Airport
11.2023 - 05.2024
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Utilized CRM software to track customer interactions and improve service delivery.
- Assisted in training new team members on company policies and procedures.
- Collaborated with cross-functional teams to enhance customer experience initiatives.
Education
Certificate - Tourism
Resort & Hospitality Management
Vancouver, BC06-2013
Skills
- Client support
- Effective listening
- Analytical reasoning
- Accurate data entry
- Collaborative teamwork
Languages
English
Native or Bilingual
Timeline
Property Management Assistant
Calgary, Alberta
02.2025 - Current
TEMP Admin Assistant/Receptionist
Kasian Architecture
09.2024 - 02.2025
Landscape Construction Laborer
CLS
05.2024 - 09.2024
Customer Care Ambassador
YYC Airport
11.2023 - 05.2024
Certificate - Tourism
Resort & Hospitality Management
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