Summary
Work History
Education
Skills
Timeline
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Julia Keall

Lac La Biche

Summary

Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.

Work History

Motel Manager

Nackawic Motel
  • Prepared budgets and monitored revenues and expenses.
  • Negotiated with suppliers for provision of materials and supplies.
  • Recruited and supervised staff, overseeing training, organizing staff schedules and payroll.
  • Resolving customer concerns and complaints.
  • Developed, implemented, and evaluated policies and procedures for the operation.
  • Coordinating building maintenance, repairs, and renovations.

Office Manager

Northwood Medical Group
  • Slashed office expenditures by $60k in the first year by negotiating less expensive supply contracts, implementing inventory control and standardizing ordering procedures.
  • Implemented office procedures, creating streamlined processes.
  • Liable for doing monthly OHIP billings for 5 physicians and clearing rejections.
  • Conducted interviews for new hires and performance reviews for employees.
  • Coordinate dispensing of prescribed medication to correct pharmacy or institution.
  • Coordinate physician schedules and maintain patient flow by communication of patient arrivals and delays.
  • Confident use of EMR software to manage patient records and profiles.

Assistant Front Supervisor and Lead Receptionist

Vita Heal Medical Clinic
  • Check in and check out the patient’s ensuring accuracy of patient information as well as completeness of copays charges an insurance information
  • Operate electronic Mail systems and coordinate the flow of information internally or with other organizations
  • Answer multi line phone system triage calls when necessary or redirecting to appropriate staff
  • Verifying necessary information is available in the electronic Mail record for the physician to diagnose and treat
  • Scan medical records create claims and enter demographic information through EMR software
  • Train new reception clerks in all areas of front desk management and patient relations.

Courier

Lifelabs
  • Safely transport specimens in a timely manner to preserve specimen integrity, while ensuring a high level of maturity, customer service, and accountability in various driving conditions rural or urban areas during daytime and evening hours.
  • Represented the Lifelabs brand with professionalism and integrity by providing a positive experience at every touch point.
  • Utilized Lifelabs technology to access and complete online readings, training, emails, payroll
  • Ensured all customer satisfaction by handling all situations with professionalism

Education

Certified Pharmacy Technician -

Sheridan College

High School Diploma - undefined

Bracebridge & Muskoka Lakes Secondary

Certified Naloxone Trainer CPR & AED Certified - undefined

Sudbury Health Unit

Skills

  • Skilled in client interactions
  • Creative problem solver
  • Strong warm outgoing personality with excellent telephone manners
  • Dependable team player
  • Proficient in managing multiple tasks in high-pressure settings
  • Reservation management

Timeline

Motel Manager

Nackawic Motel

Office Manager

Northwood Medical Group

Assistant Front Supervisor and Lead Receptionist

Vita Heal Medical Clinic

Courier

Lifelabs

High School Diploma - undefined

Bracebridge & Muskoka Lakes Secondary

Certified Naloxone Trainer CPR & AED Certified - undefined

Sudbury Health Unit

Certified Pharmacy Technician -

Sheridan College

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Julia Keall