Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Holt

Palm Desert,CA

Summary

Experienced Optical Assistant at Costco with ABO Certification, recognized for exceptional customer service and frame selection expertise. Enhanced patient satisfaction by implementing effective follow-up systems and ensuring timely eyewear delivery. Proven track record in improving retention rates and managing appointments efficiently. Dedicated to operational excellence and nurturing positive client interactions.

Overview

8
8
years of professional experience

Work History

Optical Assistant

Costco
10.2023 - Current

Received ABO Certification three months after department entry.

  • Supported patients in frame adjustments and repairs, boosting satisfaction levels.
  • Oversaw eyewear orders from initial purchase through delivery, guaranteeing timely product availability.
  • Established a patient follow-up system to address concerns and enhance retention rates, ensuring satisfaction with purchases.

Deli Clerk

Costco
10.2020 - Current
  • Upheld food safety standards by promptly addressing hazards and ensuring a safe working environment.
  • Prevented spoilage through diligent monitoring of expiration dates and effective stock rotation.
  • Boosted operational efficiency by multitasking, prioritizing effectively, and maintaining open communication with team members.
  • Maintained cleanliness of dishes and utensils, ensuring adequate supplies were available for peak hours.
  • Sustained tidy workspaces free of debris to enhance productivity and safety.
  • Guided new employees in deli procedures to ensure uniform quality across all operations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Cashier

Costco
03.2017 - Current
  • Assessed customer needs upon arrival, ensuring tailored service experiences.
  • Handled customer complaints with professionalism, improving overall loyalty and satisfaction.
  • Provided information on store policies while addressing customer concerns promptly.
  • Upheld cleanliness standards across the facility, supporting operational excellence.
  • Worked flexible hours and additional shifts to accommodate business demands.
  • Managed cash register transactions with exceptional accuracy for cash, check, and credit card payments.

Maintenance Assistant

Costco
03.2017 - Current
  • Maintained safety standards in facility through regular inspections and compliance checks.
  • Executed routine maintenance and repairs on mechanical systems to ensure optimal performance.
  • Cleaned and lubricated machinery, contributing to peak operational efficiency.
  • Organized storage areas and tool rooms, maintaining safety and stock availability.
  • Provided prompt, professional customer service while addressing tenant maintenance requests.
  • Effectively managed emergency situations under pressure, adhering to safety protocols.
  • Demonstrated adaptability by cross-training in multiple maintenance roles, enhancing team efficiency during high-demand periods.
  • Enhanced workplace safety through consistent inspections of tools and facilities.

Forklift Operator

Costco
03.2017 - Current
  • Executed safe loading and unloading of trucks, effectively reducing accident risk with proper attachments.
  • Kept warehouse environment organized by clearing debris and returning unused pallets promptly.
  • Optimized warehouse operations by proficiently operating forklifts for material handling tasks.
  • Prepared shipments by wrapping pallets in plastic and tagging merchandise accurately.
  • Ensured safe equipment operation to avoid item damage and maintain injury-free workplace.
  • Efficiently unloaded materials using lifting devices while adhering to safety protocols.
  • Utilized safe forklift maneuvering practices to enhance visibility and load management.
  • Worked closely with team members to increase task efficiency and productivity levels.

Education

High School Diploma -

West Hills Highschool
Santee, CA
05-1998

Skills

  • Customer service
  • Appointment management
  • Frame selection
  • Product upselling

Timeline

Optical Assistant

Costco
10.2023 - Current

Deli Clerk

Costco
10.2020 - Current

Cashier

Costco
03.2017 - Current

Maintenance Assistant

Costco
03.2017 - Current

Forklift Operator

Costco
03.2017 - Current

High School Diploma -

West Hills Highschool
Julie Holt