Julie Hern - Willsie
EXETER,ON
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
I have been a PSW since 2009, I have been trained and worked in LTC, retirement homes, home care. Palliative home care.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Cashier Team Lead
Hansens Independant
EXETER
09.2020 - Current
- Supervised cashier team to ensure efficient customer service and smooth operations.
- Trained new cashiers on register operations and customer interaction techniques.
- Managed cash register, handling transactions accurately and securely.
Personal Care Assistant
LHSC
London, Ontario
- Assisted clients with daily living activities and personal hygiene tasks.
- Supported clients in mobility and transportation to appointments and activities.
- Monitored client health conditions and reported changes to healthcare professionals.
Personal Care Assistant
Glendale Crossing LTC
London
- Assisted clients with daily living activities and personal hygiene tasks.
- Monitored client health conditions and reported changes to healthcare professionals.
- Supported clients in mobility and transportation to appointments and activities.
Education
Travel And Tourism Management - Tourism and Travel Management
Lambton College of Applied Arts And Technology
SarniaPersonal Support Worker - Health Administration
Western University
LondonSkills
- Customer service
- Team leadership
- Employee training
- Health monitoring
- Time management
- Communication skills
- Attention to detail
- Client support
- Record keeping
- Safety compliance
Certification
- National association of career colleges of Canada
- U first Alzheimer’s society
- Worker health and safety awareness
- Restorative rehabilitation
- Non abuse resident program
Timeline
Cashier Team Lead
Hansens Independant
09.2020 - Current
Personal Care Assistant
LHSC
Personal Care Assistant
Glendale Crossing LTC
Travel And Tourism Management - Tourism and Travel Management
Lambton College of Applied Arts And Technology
Personal Support Worker - Health Administration
Western University