Julie Hansen
Palo Cedro
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
33
33
years of professional experience
Work History
Owner Operator of Entwined Beauty Suite
Self Employed / Hand and Foot Specialist
01.2004 - Current
- Provided specialized care for clients' hands and feet.
- Providing for clients that have health care issues and coordinating with the Wedding planners for upcoming bridal seasons
Dispatch Asst. Manager
UPS
01.2009 - 01.2013
- Performe payroll functions, such as maintaining time keeping information and processing and submitting payroll
- Dispatching drivers, Tracking drivers hours on road, code of conduct and all other office procedures
- Tracking all loads
Customer Service Team Manager
Cendent/ Budget National Call Center
01.2000 - 01.2004
- Use computers for various applications, such as data base management or word processing
- Outlining and Developing Policy's and Procedures, training classes for all new agents
- Developing training modules
- Performing payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Create, maintain and enter information into database
Customer Service Membership Desk/ Dispatch Coordinator
Sam's Club Walmart Distribution Center
09.1992 - 10.2000
- Create, maintain, and enter information into databases
- Set up and manage paper or electronic filing systems, recording information, updating paper work such as attendance records, correspondence and other materials
- Membership sales and returns and all other office procedures
Education
Cosmotology -
Shasta School of Cosmotology
Redding, CAHigh School Diploma -
Enterprise High School
Redding, CA06.1986
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Marketing
- Team oversight
- Business development
- Consulting
- Product branding
- Human resource management
- Profit and loss analysis
- Profit and loss
- Customer service
- Customer service management
- Scheduling
- Client service
- Operations management
- Business planning
Timeline
Dispatch Asst. Manager
UPS
01.2009 - 01.2013
Owner Operator of Entwined Beauty Suite
Self Employed / Hand and Foot Specialist
01.2004 - Current
Customer Service Team Manager
Cendent/ Budget National Call Center
01.2000 - 01.2004
Customer Service Membership Desk/ Dispatch Coordinator
Sam's Club Walmart Distribution Center
09.1992 - 10.2000
Cosmotology -
Shasta School of Cosmotology
High School Diploma -
Enterprise High School
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