Julie Hall
Elk Grove
Summary
Customer-focused professional with a background in both retail and healthcare. Proven ability to build trust-based relationships with clients and customers, and enhance overall satisfaction. Adept at problem-solving, communication, and adapting to different situations to ensure efficient, positive experiences.
Overview
17
17
years of professional experience
Work History
Home Care Aide
Brad Watterson and Seniors Helping Seniors
Sacramento
07.2024 - Current
- Assisted clients with daily living activities and personal care tasks.
- Provided companionship and emotional support to enhance client well-being.
- Documented care services and changes in client conditions for accurate reporting.
- Developed trust-based relationships with patients through compassionate communication techniques.
- Assisted clients with activities of daily living like meal preparation and feeding.
Customer Service Representative
Kohl's
Santa Clara, Campbell
10.2013 - 11.2017
- Assisted customers with product inquiries and service requests.
- Processed transactions using point-of-sale systems efficiently.
- Resolved customer complaints promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
On Site Supervisor
Ricoh USA
San Jose
07.2008 - 11.2017
- Supervised daily operations to ensure efficient workflow and adherence to safety standards.
- Trained new employees on operational procedures and company policies.
- Assisted in inventory management, tracking supplies, and ordering materials as needed.
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
Education
Home Care Aide-HCA
Caregiverlist
Elk Grove, CA06-2025
Skills
- Communication skills
- Reliability
- Problem solving
- Patience
- Adaptability
- Time management
Timeline
Home Care Aide
Brad Watterson and Seniors Helping Seniors
07.2024 - Current
Customer Service Representative
Kohl's
10.2013 - 11.2017
On Site Supervisor
Ricoh USA
07.2008 - 11.2017
Home Care Aide-HCA
Caregiverlist
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