Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Julie Hagestad

Tulare

Summary

Dynamic retail professional with a proven track record at Tractor Supply Company, excelling in team leadership and customer engagement. Skilled in problem-solving and inventory control, I enhanced store performance and customer satisfaction through effective coaching and strategic merchandising. Recognized for fostering a collaborative work environment and driving sales growth.

Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Creates merchandise displays based on season to help drive sales goals.

Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

17
17
years of professional experience

Work History

Assistant Store Manager

Tractor Supply Company
07.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Team Leader

Tractor Supply Company
03.2016 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Assisted in recruitment to build team of top performers.
  • Implemented comprehensive reporting system to track team performance and identify areas for improvement.
  • Improved operational workflows, enabling team to handle increased workloads without compromising quality.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Team Member

Tractor Supply Company
03.2008 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted customers in selecting merchandise best suited to needs.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Reduced wait times for customers by implementing more efficient checkout process.

Education

GED -

Sequoia High School
Visalia, CA
03-1986

Skills

  • Problem-solving
  • Customer service and engagement
  • Customer relations
  • Store organization
  • Inventory control
  • Time management
  • Team building and leadership
  • Team management
  • Goals and performance
  • Employee coaching
  • Sales growth
  • Assignment delegation

Accomplishments

I was sent to Tennessee to receive a country mile award and was able to do so by driving customer service. Leading by example and setting the tone of what it means to be employed for TSC. Since going to Tennessee I have been passionate about my commitment to my customers, and the development of my team in hopes that they can experience the same thing I did.

Timeline

Assistant Store Manager

Tractor Supply Company
07.2023 - Current

Team Leader

Tractor Supply Company
03.2016 - Current

Team Member

Tractor Supply Company
03.2008 - Current

GED -

Sequoia High School

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Julie Hagestad