JULIE GORE
Surrey,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
17
17
years of professional experience
Work History
Lead Administrative Assistant & Junior Accounting
Century 21
12.2006 - Current
- Developed strategies to streamline and improve office procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Executed record filing system to improve document organization and management.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Junior Accountant
Century 21
12.2006 - Current
- Used accounting software to issue tax returns and prepare consolidated reports.
- Assisted with preparation of monthly financial statements.
Receptionist
Century 21
12.2006 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
Education
Diploma - Medical Office Assistant
Kwantlen University
Richmond, BC01.2005
Skills
- Customer Relations
- Multi-Line Telephone Systems
- Customer Satisfaction
- Mail Management
- Billing and Coding
- Organizing and Categorizing
- Greeting Visitors
- Verbal and Written Communication
- Staff Meetings
- Payment Processing
References Available Upon Request
Thank you
Timeline
Lead Administrative Assistant & Junior Accounting
Century 21
12.2006 - Current
Junior Accountant
Century 21
12.2006 - Current
Receptionist
Century 21
12.2006 - Current
Diploma - Medical Office Assistant
Kwantlen University
Similar Profiles
Josiah ApodacaJosiah Apodaca
Real Estate Assistant at Century 21Real Estate Assistant at Century 21
Emily StahuraEmily Stahura
Under Contract Coordinator at Century 21 EverestUnder Contract Coordinator at Century 21 Everest
KAYLA BROWNKAYLA BROWN
Realtor at Century 21 Curran & OberskiRealtor at Century 21 Curran & Oberski