Julie Cress
Napa
Summary
Transformational leader, with 20+ years experience, recognized for driving complex, multicultural learning initiatives that enhance organizational performance. Expert in partnering with business leaders to create data-driven training strategies, ensuring alignment with key business outcomes and fostering agility across global teams.
Overview
26
26
years of professional experience
Work History
Principal Quality Solutions Leader
Genentech, Inc.
South San Francisco
01.2005 - Current
- Designed and managed programs for development quality management system and foundational learning strategy.
- Led cross-functional teams to improve collaboration and communication on projects.
- Developed strategic initiatives that enhanced operational efficiency across departments.
- Facilitated training sessions focused on best practices and process improvements for staff.
- Analyzed market trends to guide decision-making and strategic planning efforts.
- Mentored junior team members, promoting professional growth and development opportunities.
- Oversaw compliance with industry regulations and company policies in all operations.
- Collaborated with leaders to establish outcomes for global training strategies.
Senior Technical Trainer & Instructional Designer
SumTotalSystems, Inc.
Mountain View
01.2000 - 01.2004
- Designed and delivered customized web-based and instructor-led material for Docent Enterprise Suite, enhancing user knowledge management.
- Collaborated with cross-functional teams to define content structure and conduct rigorous QA, ensuring quality for global learning solutions.
- Developed training materials for software applications and technical processes.
- Facilitated workshops to enhance employee understanding of systems and tools.
- Conducted assessments to evaluate training effectiveness and learner comprehension.
Education
Prosci/ADKAR Change Management Certification -
01-2012
Masters of Science - Instructional Technology
National University
01-2005
Bachelor of Science - Computer Science
Santa Clara University
01-1997
Skills
- Instructional design framework
- Course development
- Digital learning solutions
- Quality control processes
- Data interpretation
- Organizational change strategies
- Innovative strategy formulation
- Efficiency improvement processes
- Project coordination
- Training assessment techniques
- Communication proficiency
- Collaborative teamwork skills
- Stakeholder involvement strategies
- Virtual team leadership
- Innovative leadership approaches
- Media production expertise
- International training initiatives
- Webinar hosting skills
- Learning management system oversight
- Curriculum execution
Software Proficiency
MS Access, MS Word, MS PowerPoint, MS Excel, Google Suite, HTML, Adobe InDesign, Articulate Suite, Adobe Presenter, Lectora, Captivate, Camtasia, Adobe Lightroom, Adobe Photoshop, JavaScript, MS SQL, Dreamweaver, Crystal Reports, Adobe Framemaker, Adobe Acrobat, Adobe Premiere, Business Objects, Visual Basic, Flash, XML, Synthesia, ZingTree, CCS, Adobe After Effects, SumTotal LMS, Cornerstone LMS
Timeline
Principal Quality Solutions Leader
Genentech, Inc.
01.2005 - Current
Senior Technical Trainer & Instructional Designer
SumTotalSystems, Inc.
01.2000 - 01.2004
Prosci/ADKAR Change Management Certification -
Masters of Science - Instructional Technology
National University
Bachelor of Science - Computer Science
Santa Clara University