Overview
Work History
Education
Skills
Certification
Timeline
Generic

JULIE COLE

Golden,BC

Overview

35
35
years of professional experience
1
1
Certification

Work History

Pharmacy Asst

SHOPPERS DRUG MART
11.2011 - 09.2023


  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Counted and labeled prescriptions with correct item and quantity.
  • Supported operations with filing, copying and faxing.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Prepared bills for insurance companies and submitted required paperwork.
  • Completed and filed documentation for insurance, store and liability purposes.
  • Operated cash register and other front counter tasks to facilitate daily operations.
  • Performed safety checks when dispensing medications to optimize patient safety.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.

Asst Manager/Reciever

Shoppers Drugmart
11.2011 - 09.2023
  • I have completed and passed SDMU AFSM course
  • I have also taken numerous courses and gained the certificates thru
  • SDMU
  • Including all MMS courses as well as LPH courses
  • I also acquired thru my years in Management course thru HR development and Purchasing.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Improved operations through consistent hard work and dedication.

ASST. BAKER

GREAT CANADIAN SUPERSTORE
07.2011 - 08.2014
  • Decorated and merchandized quality bakery goods
  • Ordered and received bakery products and supplies
  • Properly wrapped, boxed, and weighed bakery department products.

Support Services

Calgary Health Region
07.2000 - 05.2010
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Documented and reported necessary facility and building repairs observed.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used power scrubbing and waxing machines to scrub and polish floors.

HEAD COOK

PIONEER LODGE
02.1990 - 01.1999
  • Interactions
  • Staff Communication Issues
  • Cash Receipts
  • Weekly Schedules
  • Inventory Control
  • Monthly Marketing Promotions
  • Cash, MACLEOD
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
  • Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies
  • Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary
  • Verified proper portion sizes and consistently attained high food quality standards
  • Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Placed orders to restock items before supplies ran out.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.

Food Service Worker

Alberta Health Services, AHS
09.2022 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Learned other teammates' work tasks to train as backup.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Portioned and wrapped food to place directly on plates for service to patrons.

Custodian

Rocky Mountain Schol Div.6
09.2023 - Current
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.

Support Worker

Interior Health Authority
09.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

Education

Pharmacy Asst - Pharmaceutical Medicine

SDMU
Lethbridge, AB
01.2020

Asst Management - Business

SDMU
Lethbridge, AB
01.2017

Diploma - General Studies

Lely High School
Naples ,Florida
06.1985

Skills

  • Loss Prevention
  • Outstanding Communication Skills
  • Store Operations
  • Accurate Cash Handling
  • Excellent Leadership Skills
  • Conflict Resolution Skills
  • Customer Inquiries
  • Order Supply Requests
  • Generated Repeat Business
  • Flexible and Adaptable
  • Self-Motivated
  • Good listening skills
  • Conflict Resolution
  • Damage Prevention
  • Facility and Site Cleaning
  • Supply Inventory Management
  • Trash Collection and Removal
  • Productivity and Time Management
  • Safety Standards
  • Conscientious and Detail-Oriented
  • Furniture Moving
  • Vacuuming and Dusting
  • Buffing and Waxing
  • Surface Polishing
  • Use of Chemical Cleaners
  • Power Equipment Operation
  • PPE Safety
  • Checklists and Recordkeeping
  • Cleaning Solution Preparation
  • Emergency Clean-Up
  • Carpet Steaming and Shampooing

Certification

WHIMIS

Food Handlers

Timeline

Custodian

Rocky Mountain Schol Div.6
09.2023 - Current

Support Worker

Interior Health Authority
09.2023 - Current

Food Service Worker

Alberta Health Services, AHS
09.2022 - Current

Pharmacy Asst

SHOPPERS DRUG MART
11.2011 - 09.2023

Asst Manager/Reciever

Shoppers Drugmart
11.2011 - 09.2023

ASST. BAKER

GREAT CANADIAN SUPERSTORE
07.2011 - 08.2014

Support Services

Calgary Health Region
07.2000 - 05.2010

HEAD COOK

PIONEER LODGE
02.1990 - 01.1999

Pharmacy Asst - Pharmaceutical Medicine

SDMU

Asst Management - Business

SDMU

Diploma - General Studies

Lely High School

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