Dynamic Finance/Human Resources Project Officer with proven expertise in HR operations In the Government of Canada. Adept at data analysis and document management, I excel in problem-solving and multitasking. Recognized for enhancing operational efficiency and compliance, I effectively manage and promote collaboration across teams.
Overview
20
20
years of professional experience
8
8
Certifications
Work History
AS-02 Project Officer, HR & DG office
Shared Services Canada
Ottawa, Canada
02.2023 - Current
Cleaned up distribution list for DG office, managed Salesforce account closures, created updated distribution lists for improved communication.
Learn to update the Information sources for old information and reports. Update tracking system. Create distribution list updates to the DGO office.
Providing administrative support for HR staffing actions, student recruitment, rehiring, and student bridging
Creating, maintaining, and managing HR files, records, tracking tools, and databases, GC Docs
Supporting priority entitlement processes, including file creation, registration, tracking, and direct communication with priority persons
Monitoring and responding to shared mailboxes and liaising with hiring managers, employees, and stakeholders
Preparing and maintaining staffing, student, and priority management reports, statistics, and tracking tools
Drafting correspondence and letters related to staffing and priority management activities
Coordinating meetings, working groups, and stakeholder engagements
Ensuring the accuracy, completeness, and compliance of staffing documentation with applicable policies, procedures, and legislative requirements
Experience processing HR Staffing actions
Experience supporting staffing, student hiring, casual to indeterminate, change of reporting relationships.
Digital Services Branch, Ottawa
Assisted in implementing processes that streamlined operations and improved workflow.
Coordinated communications among stakeholders throughout project lifecycle to ensure alignment and progress.
AS-02 - Senior Executive Assistant, Sprim Branch, in Director Office
Immigration, Refugee and Citizenship Canada (IRCC)
Ottawa, Canada
01.2021 - 01.2023
Help team by learning the PM-02 – Information Services Officer, BRIA
Discussed and resolved business process issues as a junior team member.
Managed generic mailbox and service requests, provided data for large-scale excel spreadsheets, participated in PM meetings, and organized agendas to facilitate information flow to employees.
Work side by side with the PM-03. Prepare and write OneDrive procedures for all staff.
Participate in testing activities from the business perspective to assist in the identification of anomalies and inconsistencies to ensure compliance is well established business requirements and functional specifications.
Oversaw OGCU Branch generic mailbox for regular requests, tracked emails using organized system, assigned tasks to team members, and implemented color coding for efficient email management.
Created new folders to organize digital files for easier access., keep track of employee emails.
Transfer Change request using excel spreadsheets update funding, dates and release of information such as BIA links and update data.
Update active ops lists and excel spreadsheets.
Learn to use complex excel spreadsheets with senior management.
Learn to archive change CR requests and transfer multiple files with hyperlink data.
Update and ensure GC Docs permissions update lists are accurate, liaise with team on a weekly basis and update bilateral with team members.
Updated and maintained established office procedural handbook for EA, ensuring availability of templates for new arrivals.
Ottawa
AS-02 – Administrative Finance Officer, Director General Office
Public Safety Canada, Government Operations Centre, 24/7
Ottawa
11.2016 - 12.2020
A/AS-03 – for DG office, Corporate Internal Communications, Director General Office
Access to Information and Privacy Act (ATIP), Director General Office for Public Safety, TOP Secret Level ATIP – complex ATIP process
Provided highest level of classification for DG and ADMO approvals.
Request text, type of disclosure, recommendations, exemptions, exclusions, consultations, rationale, when required.
Executed complex searches for top secret files, including secure cabinet searches and fax transmissions, while ensuring clarity and readability of compiled documents for Public Safety, meeting strict deadlines and maintaining compliance with access and privacy regulations.
Keep a generic mail box for storing closed, open and replies and color coding for emails.
Provide electronic records and update to pdf when required and setting up reminders for responses and due dates, meeting deadlines, ensuring clarity and volumes.
Organizing email responses, task reminders and calendar for responses and preparing. cob end of day for deadlines, ensuring there are back up in branches for responses.
Managed SAP finance and salary processes, creating and updating positions for part-time, full-time, and casual staff across six cost centers, including adjustments for bilingual bonuses and allowances, ensuring accurate financial tracking and reporting.
Prepare journal vouchers for salary and finance, credit card for employees who left the year before, GL corrections and Awards corrections for administrative fees and hidden fees.
JV – over 1000 in a two week span.
Insert acting less than 4 months in SAP using salary forecasting by employee, and updated the substantive position, help the AS-04 clean up the wrong increment dates in system and remove the vacation pay for indeterminate employees by calling her and going over what I was processing.
Developed commitment reports for directors and director generals using pivot tables in Excel, enhancing data visibility and decision-making capabilities.
IRCC: Update the excel roll up, and the org chart.
SAP FINANCIAL EXPERIENCE.
Oversaw DGO Office and GOC Emergency Management to maintain continuous service around the clock.
A/AS-02 for EX-rear Admiral, Navy
Department of National Defence (DND)
01.2006 - 01.2008
The Ex-Rear Admiral made me permanent in my next role in 2008
Received outstanding letter of recommendation from EX-Rear Admiral for effectively managing a complex work environment, coordinating demands from Directors and managers, and proactively addressing challenges without prompting.
Received performance feedback from Admiral that highlighted contributions and effectiveness in the role.
Education
Certified Standard First Aid CPR C + AED -
St. John Ambulance Training Center
Ottawa, Ontario
12-2025
Certified Accessibility for Ontarian with Disability Act – AODA - Accessibility Accomodations
AODA Online Certification Accessibility Ontario
02-2024
Certified - Business Writing, Level 1 and Level 2
Ottawa University
Ottawa, Ontario
11-2009
Certified - Problem Analysis and Decision Making Skills course
Ottawa University
Ottawa, Ontario
03-2009
Certified - Business Management course
Ottawa University
Ottawa, Ontario
06-1994
Attestation - Business Administration
La Cité Collégiale
Ottawa, ON
08-1992
Diploma OSSGD - Catholic High School, Grade 13
Andre-Laurendeau
Vanier, Ontario
06-1991
Skills
Project management
Invoice processing analysis
HR operations
Acquisition card and SAP processes
Problem analysis
Document management GC Docs
Quality control
Budget management
Operational reporting
Schedule management
Problem-solving abilities including complex
Staffing and Express Staffing
Multitasking capacity
Work Planning and Prioritization
Achievements Awards
AS-03 Pool, 23-IA-N-N-NCR-CMC -122855, 12/31/25
Business Owner, Project event planning in large scales. Own my own website. 2500 members. Sole owner, organizer, manager., 01/01/22
Smart Server Certified, 09/30/30
Outstanding Mention, Organizing 100 person event with the Pineview Golf course, 06/07/25
Distinction in recognition of outstanding achievement, TBS, Finance
Celebrated medalist, Distinction Awards program in excellence in the Public Sector, TBS, Finance
First and second place winner, Watercolor competitions, Ottawa and Quebec area
Certificate for personal achievement, Outstanding work (Gov’t) Secretarial Week, Temp Help
Outstanding personal letter, Ian Mack, Experience working with the ADM, DG office at Public Safety and the Ex-Rear Admiral Mr. Ian Mack, Department of National Defence
A/AS-03, For the Director General in Corporate Communications at Public Safety and DND.
Volunteer Experience
Cork and Fork Festival & Orleans Beer Festival, 2025, Manage tickets and scan tickets on Main entrance.
City Folk Festival, 2025, Registry Cashier: Beer Tent /Beer garden assistant.
Great Glebe Garage Sale, 2025, Help monitor the vendors.
References
Available upon request
Profile
BCE, English, French, Secret cleared
Professional Development
Character Based Leadership training, 11/01/25
Project Management and Risk Management, 11/01/24
Mastering Communications skills, 12/01/19
Influencing and Leadership skills, 01/01/18
Editing and Proof-Reading Business Documents, 01/01/18
Salary Forecasting Tool with Public Safety, 01/01/17
Introduction to Procurement Fundamental training, 05/01/15
Languages
French
Full Professional
English
Full Professional
Certification
Certified Problem Analysis and Decision Making skills, Ottawa University
Associate Director, Program and Project Manager – HR Program Management Office at Organon, LLCAssociate Director, Program and Project Manager – HR Program Management Office at Organon, LLC
Office Manager, Project Manager and HR Manager at Corbett Auctions and AppraisalsOffice Manager, Project Manager and HR Manager at Corbett Auctions and Appraisals