Kept operations area neat and orderly to minimize obstacles.
Unloaded and sorted products and transported items to proper locations.
Oversaw inventory and counts and performed periodic spot checks.
Used daily system logs to document production information, discussing issues with management.
Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
Contributed to team-based environment to maintain line productivity and meet expected deadlines.
Supported QA measures by inspecting items and removing defective elements.
Volunteer Customer Service/Inventory Clerk
The Good Shepherd Venture Centre
Hamilton, ON
01.2019 - 09.2021
Received donations, performed quality control, organized product, customer service
Monitored expiration dates on perishable products and removed from shelves as needed.
Responded promptly to customer inquiries regarding product availability.
Oversaw shipping, receiving operations including loading, unloading trucks and verifying contents against paperwork.
Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Call Centre Representative
Answer Plus
Hamilton, ON
01.2018
Responded to phone calls for school transportation and managed crisis situations
Post Construction Cleaner
U Got Maids
Hamilton, ON
01.2016
Cleaned in and around buildings, directed and supervised staff, managed bookkeeping
Security Guard
Guarda
Hamilton, ON
01.2004 - 01.2008
Monitored properties to ensure safety and security; wrote reports as needed (damage, theft etc.)
Sales Associate/Assistant Manager
Showcase
Hamilton, ON
01.2004 - 01.2005
All aspects of customer service in addition to scheduling and training staff, bank deposits, opening and closing establishment, shipping and receiving
Education
Bishop Ryan Secondary School
Skills
5 years of sales experience (including supervisory/management experience)
Documentation Ability
Strong Work Ethic
Computer Skills
Punctual and Reliable
PPE Compliance
Teamwork and Coordination
Good Communication
Punctual and Dependable
Teamwork and Communication
Following Instructions
2 years of call centre experience
Operating cash register and processing cash, debit and credit transactions
Setting up displays ensuring products are well organized and easy to find
Greeting customers and assisting them with locating and selecting appropriate products
Monitoring, organizing and restocking inventory as needed
Assessing products and performing quality control checks
Excellent verbal communication skills in person and on the phone
Strong written communication skills; able to develop detailed reports
Maintaining a clean and comfortable workplace
Entrusted to open and close business and make bank deposits