Julie Baker
Toronto
Summary
Experienced Restaurant Supervisor with 5 years in fast-paced dining. Skilled in staff training and guest experience management. Strong in scheduling, inventory, and sales growth. Proven leader in team coordination and customer satisfaction. Seeking to apply my expertise in operations and leadership.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
Risma Restaurant
07.2021 - Current
- Supervised and trained staff
- Managed hiring and scheduling
- Handled guest complaints and service recovery,
- Assisted with budgeting and cost control
- Oversaw daily service operations
Crew Member
Mcdonald's
02.2019 - 05.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Tourism And Hospitality
Seneca College of Applied Arts And Technology
North York, None12-2019
High School Diploma -
Catanduanes State University
Philippines07-2015
Skills
- Customer service
- Teamwork and collaboration
- Team coordination
- Multitasking and organization
Languages
English
Full Professional
Certification
Smart Serve Certification
Food Handler Certification
First Aid & CPR Certification
Leadership or Hospitality Management Certifications
Timeline
Restaurant Supervisor
Risma Restaurant
07.2021 - Current
Crew Member
Mcdonald's
02.2019 - 05.2021
Bachelor of Science - Tourism And Hospitality
Seneca College of Applied Arts And Technology
High School Diploma -
Catanduanes State University
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