Julia Vu
Summary
Friendly, agile, and well-organized individual with a positive attitude. Quick to acquire new skills and adapt to various positions. Strong background in customer service, hospitality, and administration. Eager to join a new team and embrace fresh challenges while continuously striving for improvement and leaving a positive and lasting impact. Seeking to leverage overseas experience while establishing myself in Belgium.
Overview
6
6
years of professional experience
Work History
Administrative Office Manager
Next Rain Irrigation Ltd.
02.2024 - Current
- Managed overall office operations and administrative functions to ensure seamless execution and efficiency across the company
- Optimized workflow by effectively delegating tasks among team members based on their expertise
- Cultivated strong client relationships through exceptional customer service, utilizing a multi-line phone system (approx. 30 incoming calls) and timely email responses
- Contributed to a more organized work environment by assisting in the development of office policies and procedures and maintained accurate records through diligent data entry and regular updates to company databases
- Resolved financial discrepancies and customer billing issues with timely attention
- Managed the full hiring process from job posting to onboarding and oversaw employee scheduling and tracked hours worked to optimize team performance and productivity
- Directed dispatching, routing, and tracking of fleet vehicles
- Planned daily dispatch schedules and adjusted routes as necessary based on changing circumstances to ensure optimal efficiency
Office Administrator
Harrison Agents
11.2023 - 01.2024
- Performed general office and reception duties such as managing incoming and outgoing communications
- Helped accountants with invoicing and facilitating office's needs
- Worked alongside sales and property management teams to provide administrative and in-office support
- Liaised with clients and external stakeholders
Front Desk Agent
Travelodge Hobart Airport
11.2023 - 01.2024
- Processed check-ins and check-outs, verified billing, created reservations, and processed special requests
- Answered all incoming phone calls in professional manner
- Presented statements of charges to departing guests and received payments
- Performed general administrative/office duties
- Monitored room availability, follows restrictions, and all booking policies and procedures
Guest Services Agent
Thredbo
06.2023 - 09.2023
- Provided exceptional customer service across resort
- Generated knowledge on all company products, services, programs & events, along with general resort operational knowledge and community-based questions
- Promoted and sold lift tickets, lessons, and packaged combinations of products using POS system
Admin Assistant
HWL Ebsworth Lawyers
02.2022 - 05.2022
- Initial Temporary Position
- Supported specified parties by organizing mail, courier distribution and delivering documents
- Helped finance department by assisting with banking
- Covered reception desk when needed and provided organization, smooth run and cleanliness of team's area
- Filled other required admin tasks such as data entry, etc.
Aged Care Volunteer
Westmar Senior Care
06.2021 - 08.2021
- Assisted in meal times and daily activities
- Conversations with clients
- Accompanied during walks and events
Executive Assistant
Le Bourgin, s.r.o.
09.2018 - 06.2019
- Performed administrative and office support
- Handled various essential tasks, including purchasing new company car and conducting research to explore new business opportunities
- Sales Trainee specializing in wine distribution, responsible for selling to small businesses and cultivating strong client relationships while providing tailored solutions to meet their needs
- Translated from Czech to French and vice versa as needed
Education
French And Social Sciences Oriented At Education -
Charles University
Prague05.2019
Skills
- Fluent in English, French, Vietnamese, Czech
- Planning to learn Flemish to enhance communication and integration into the local community
- Communication skills
- Time and Scheduling management
- Good organizational skills
- Adaptability and Flexibility
- Fast learner
- Ability to multitask
- Attention to detail
- Friendliness
- Honest and reliable
Availability
Available from December 2024
Volunteer Experience
Aged Care volunteer at Westmar Senior Care, Darfield, New Zealand
Assisted in meal times and daily activities, Conversations with clients, Accompanied during walks and events
Languages
English
Full Professional
French
Limited Working
Czech
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Administrative Office Manager
Next Rain Irrigation Ltd.
02.2024 - Current
Office Administrator
Harrison Agents
11.2023 - 01.2024
Front Desk Agent
Travelodge Hobart Airport
11.2023 - 01.2024
Guest Services Agent
Thredbo
06.2023 - 09.2023
Admin Assistant
HWL Ebsworth Lawyers
02.2022 - 05.2022
Aged Care Volunteer
Westmar Senior Care
06.2021 - 08.2021
Executive Assistant
Le Bourgin, s.r.o.
09.2018 - 06.2019
French And Social Sciences Oriented At Education -
Charles University
Similar Profiles
Jon GettelJon Gettel
Installation Technician at Mr. Rain IrrigationInstallation Technician at Mr. Rain Irrigation
Jordan StefanovskiJordan Stefanovski
Irrigation Technician at Rain Dance Irrigation SystemsIrrigation Technician at Rain Dance Irrigation Systems
Sara DresslerSara Dressler
Office Manager at Rain Dance Irrigation And Lighting, LLCOffice Manager at Rain Dance Irrigation And Lighting, LLC