Juliano Di Pietro
LaSalle,QC
Summary
A full-time student at Concordia, seeking to explore more work experience, skilled in visual merchandising, effective communication and contributing to enhanced customer satisfaction and team objectives. Eager to leverage expertise in a dynamic environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
H&M
Montreal, Quebec
07.2023 - 07.2025
- Assisted customers in selecting merchandise and provided product knowledge.
- Processed transactions accurately using point-of-sale systems.
- Maintained visual standards and organized product displays on the sales floor.
- Handled customer inquiries and resolved issues efficiently and professionally.
- Collaborated with team members to achieve store goals and enhance customer experience.
- Conducted inventory counts and restocked shelves as needed throughout the day.
- Participated in training sessions to stay updated on fashion trends and promotions.
- Ensured cleanliness and organization of sales area, fitting rooms, and stock room.
- Answered incoming telephone calls to provide store, products and services information.
Restaurant Waiter
LaSalle Drive-In
Montreal, Quebec
04.2021 - 07.2023
- Took accurate orders and communicated them to the kitchen staff.
- Provided excellent customer service to enhance dining experiences.
- Served food and beverages promptly to maintain customer satisfaction.
- Assisted in training new waitstaff on restaurant procedures.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Managed cash register and processed customer payments efficiently.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Prepared and served a variety of coffee beverages to customers.
Busboy
Bocci
Montreal, Quebec
02.2022 - 07.2022
- Assisted servers by clearing tables and resetting for new guests.
- Maintained cleanliness of dining area and ensured supplies were stocked.
- Supported kitchen staff by transporting dishes and utensils as needed.
- Organized dishwashing area for efficient cleaning and equipment usage.
- Monitored guest needs and communicated requests to serving staff promptly.
- Maintained cleanliness and organization of the coffee bar and equipment.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Operated espresso machines, grinders, and brewing equipment efficiently.
Sandwich Artist
Subway
Montreal, Quebec
10.2019 - 11.2020
- Prepared fresh sandwiches according to customer specifications and preferences.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers in selecting ingredients and customizing their orders.
- Managed inventory levels to ensure availability of fresh ingredients.
- Trained new employees on food preparation and customer service standards.
- Collaborated with team members to streamline sandwich preparation process.
- Ensured compliance with food safety and sanitation guidelines consistently.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained cleanliness of work area throughout shift.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
Education
Bachelor of Arts - Communication Studies
Concordia University
Montreal, QC06-2027
DCS - Arts & Culture
Dawson College
Montreal, QC06-2023
High School Diploma -
LaSalle Community Comprehensive High School
Montreal, QC06-2020
Skills
- Customer service
- Effective communication
- Visual merchandising
- Team collaboration
- Inventory management
- Problem resolution
- Time management
- Training support
- Customer engagement
- Excellent communication skills
- Coffee machinery
- Cash handling
- Cooking
- Food running
- Dining room maintenance
- Food preparation
Languages
English
Professional
French
Professional
Italian
Limited
Spanish
Limited
References
References available upon request.
Timeline
Sales Associate
H&M
07.2023 - 07.2025
Busboy
Bocci
02.2022 - 07.2022
Restaurant Waiter
LaSalle Drive-In
04.2021 - 07.2023
Sandwich Artist
Subway
10.2019 - 11.2020
Bachelor of Arts - Communication Studies
Concordia University
DCS - Arts & Culture
Dawson College
High School Diploma -
LaSalle Community Comprehensive High School
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