Julianne Young
Niagara Falls
Overview
5
5
years of professional experience
Work History
Team Member
Tim Hortons
08.2021 - Current
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
- Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted in maintaining proper food storage procedures, reducing spoilage and waste while ensuring safe consumption for customers.
- Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.
Retail and Attractions
Niagara Parks Commission, White Water Walk
05.2019 - Current
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules.
- Operated elevators and ensured specific load limits were not exceeded.
- Delivered a speech giving details about the attraction.
- Served guests with enthusiastic, helpful demeanor to promote a positive memorable experience
- Sold tickets to guests using a cash register system, followed procedures for money handling, timed ticketing, and group rates.
- Kept calm and applied strong problem solving and interpersonal skills to resolve conflicts.
Education
Ontario College Diploma - Electrical Engineering Technician
Mohawk College of Applied Arts And Technology
Hamilton, ON04.2025
High School Diploma -
Saint Michael Catholic High School
Niagara Falls, ON06.2022
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Cash Handling
- Flexible Schedule
- Workplace Safety
Timeline
Team Member
Tim Hortons
08.2021 - Current
Retail and Attractions
Niagara Parks Commission, White Water Walk
05.2019 - Current
Ontario College Diploma - Electrical Engineering Technician
Mohawk College of Applied Arts And Technology
High School Diploma -
Saint Michael Catholic High School
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