Summary
Overview
Work History
Education
Skills
Timeline
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Julianne McClatchy

Los Angeles

Summary

Motivated healthcare professional with experience in patient relations, medical office operations, wellness programming, and medical sales. Skilled in healthcare administration, compliance, and policy with a strong academic foundation in public health and healthcare management. Adept at optimizing workflows, improving patient satisfaction, and supporting interdisciplinary care teams while understanding the business side of healthcare.

Overview

3
3
years of professional experience

Work History

Intern

Dr. Suraj Tikko
New York
06.2024 - 09.2024
  • Facilitated patient check-in and check-out processes, ensuring accuracy in insurance verification and EMR updates.
  • Coordinated appointment scheduling and referrals to streamline patient flow.
  • Supported billing staff by providing necessary documentation and assistance.
  • Gained insight into treatment planning by observing providers and clinical workflows.
  • Maintained HIPAA compliance while managing sensitive patient data.

Wellness Intern / Coordinator

University of Illinois, Urbana-Champaign
Champaign
01.2023 - 05.2023
  • Coordinated wellness workshops, events, and educational health programs to enhance student engagement.
  • Assisted with intake and referrals for students to access available health services.
  • Tracked program data and generated reports to inform service enhancements.
  • Collaborated with providers and staff to foster holistic wellness for students.

Medical Office Assistant

Avicenna Community Health Center
Champaign
01.2022 - 06.2022
  • Streamlined front-desk operations, enhancing patient registration and appointment scheduling efficiency.
  • Accurately processed billing, payments, and insurance documentation to minimize errors.
  • Prepared patient charts and coordinated referrals, ensuring continuity of care.
  • Implemented workflow improvements that significantly reduced wait times.

Medical Sales Intern

Zimmer Biomet
Chicago
06.2021 - 09.2021
  • Facilitated sales team in promoting orthopedic and medical devices to hospitals and clinics.
  • Conducted market research and competitor analysis to identify opportunities for sales optimization.
  • Assisted in preparation of product presentations, educational materials, and client proposals.
  • Coordinated meetings and product demonstrations with healthcare providers and administrators.

Education

Bachelor of Science - Interdisciplinary Health Science

University of Illinois At Urbana Champaign
Champaign, IL
05-2023

Master of Public Health - Healthcare Policy And Management

New York University
New York, NY

Skills

  • Healthcare Administration & Office Management
  • EMR/EHR Systems (Epic, Cerner, Athenahealth)
  • Healthcare Policy & Compliance (HIPAA, OSHA, CMS Regulations)
  • Patient Relations & Satisfaction Improvement
  • Insurance Verification & Medical Billing Support
  • Scheduling & Care Coordination
  • Data Analysis & Healthcare Reporting (Excel, Tableau, SPSS)
  • Process Improvement & Workflow Optimization
  • Leadership & Team Collaboration
  • Medical Sales & Client Relationship Management
  • Public Health Research & Program Development

Timeline

Intern

Dr. Suraj Tikko
06.2024 - 09.2024

Wellness Intern / Coordinator

University of Illinois, Urbana-Champaign
01.2023 - 05.2023

Medical Office Assistant

Avicenna Community Health Center
01.2022 - 06.2022

Medical Sales Intern

Zimmer Biomet
06.2021 - 09.2021

Bachelor of Science - Interdisciplinary Health Science

University of Illinois At Urbana Champaign

Master of Public Health - Healthcare Policy And Management

New York University

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