Dependable employee with top strengths in cleaning, multitasking and stock management. Focused on working quickly, efficiently, and diligently to meet all needs. Desiring a permanent position with room for growth.
Overview
8
8
years of professional experience
Work History
Warming Center Staff
Good Samaritan Shelter
Santa Maria
10.2024 - Current
Responded to client queries and complaints to promote overall satisfaction.
Maintained positive working relationship with fellow staff and management.
Participated in staff training sessions, acquiring new skills and knowledge.
Communicated effectively with client regarding their inquiries or complaints.
Provided excellent service and attention to clients when face-to-face or through phone conversations.
Met incoming clients pleasantly and offered support and service.
Direct Support Professional Caregiver
IHSS Public Authority
Santa Maria
05.2017 - Current
Built strong and trusting rapport with clients and loved ones.
Monitored changes in physical condition or behaviors of clients which may indicate need for further medical attention or intervention.
Supervised meal times ensuring that appropriate nutritional needs were met for each client.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Developed positive relationships with clients and their families through regular communication.
Improved patient outlook and daily living through compassionate care.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Maintained detailed records of services performed on clients.
Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
Supported bathing, dressing and personal care needs.
Maintained accurate documentation of client behavior, progress notes and incident reports.
Demonstrated empathy towards individuals receiving services while promoting independence whenever possible.
Helped clients get in and out of beds and wheelchairs.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Followed care plan and directions to administer medications.
Laundered clothing and bedding to prevent infection.
Maintained clean and well-organized environment for client happiness and safety.
Exceeded customer satisfaction by finding creative solutions to problems.
Managed household errands and other essential duties.
Education
High School Diploma -
Pete Fitzgerald Community School
Santa Maria, CA
06-1993
Some College (No Degree) - Human Services
Allan Hancock College
Santa Maria, CA
Skills
Management
Problem solving
Communication
Leadership
Client communication
Crisis intervention
Medication administration
Health monitoring
Personal care
Documentation management
Relationship building
Time management
Conflict resolution
Documentation
Cleaning and organization
Strong teamwork
Cleaning skills
Leadership qualities
Problem-solving
Adaptability and flexibility
Multitasking
Timeline
Warming Center Staff
Good Samaritan Shelter
10.2024 - Current
Direct Support Professional Caregiver
IHSS Public Authority
05.2017 - Current
High School Diploma -
Pete Fitzgerald Community School
Some College (No Degree) - Human Services
Allan Hancock College
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