Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, conducting investigations and preparing reports. Knowledgeable in project management principles, business processes and best practices to engage and promote employee satisfaction.
Overview
27
27
years of professional experience
Work History
Sr. HR Advisor, Negotiations Coordinator
Baffinland Iron Mines
05.2023 - Current
Reviewed comparable Collective Agreement and benchmarked competitors.
Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
Evaluated compensation packages regularly to maintain competitiveness in market while adhering to budget constraints.
Conducted thorough workforce analyses to identify staffing opportunities for Union referrals.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Collaborated with negotiations team to draft collective bargaining language to ensure no erosion of management rights while boasting workers rights.
Surveyed and analyzed leadership feedback addressing management needs as well as concerns of workers.
Devised hiring and promotion language for 1,300 employee company.
Enhanced negotiations workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Organized and detail-oriented with strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Skilled at working independently and collaboratively in team environment.
Learned and adapted quickly to new technology and software applications.
Identified issues, analyzed information and provided solutions to problems.
Applied effective time management techniques to meet tight deadlines.
Demonstrated strong organizational and time management skills while managing multiple projects.
Assisted in preparation of Legal Brief in support of Interest Based Arbitration
Developed and implemented changes to Collective Agreement including roll-out and training.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Collaborated with management to develop succession planning strategies for key leadership roles within organization.
Partnered with departmental leaders in establishing clear performance goals aligned with organizational objectives.
Fostered positive work environment through comprehensive employee relations program.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Collaborated with management to develop succession planning strategies for key leadership roles within organization.
Partnered with departmental leaders in establishing clear performance goals aligned with organizational objectives.
Fostered positive work environment through comprehensive employee relations program.
Discovered and resolved complex employee issues that affected management and business decisions.
Orchestrated strategic recruitment approaches to engage talented and highly qualified candidates.
Reduced turnover rates by designing targeted retention strategies and fostering positive work culture.
Reduced turnover rates by designing targeted retention strategies and fostering positive work culture.
Recruited top talent to maximize profitability.
Coordinated employment offers with management and extended offers to selected candidates.
Coordinated technical training and personal development classes for staff members.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Managed performance evaluation programs, ensuring fair assessments and career advancement opportunities for employees.
Led training programs aimed at enhancing employee skills, knowledge, and productivity levels across various departments.
Implemented successful onboarding programs to acclimate new hires with company culture and expectations quickly.
Enhanced employee engagement by implementing innovative HR policies and initiatives.
Structured compensation and benefits according to market conditions and budget demands.
Streamlined HR processes for increased efficiency and reduced administrative workload.
Spearheaded diversity and inclusion initiatives to create inclusive workplace environment for all employees.
Instructed senior leaders on appropriate employee corrective steps.
Reduced process gaps while supervising employees to achieve optimal productivity.
Evaluated compensation packages regularly to maintain competitiveness in market while adhering to budget constraints.
Created and implemented forward-thinking initiatives to improve employee engagement.
Developed comprehensive recruitment strategies to attract top talent in industry.
Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Established effective communication channels between employees and management, promoting transparency and trust within organization.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Distributed employee engagement surveys to identify areas of improvement.
Reviewed human resources paperwork for accuracy and completeness.
Facilitated conflict resolution among team members, promoting collaboration and teamwork.
Devised hiring and recruitment policies for 1,300 employee company.
Updated employee handbook periodically, reinforcing company values while keeping up-to-date on changing regulations.
Identified development opportunities and succession gaps.
Liaised between multiple business divisions to improve communications.
Organized regular employee recognition events that acknowledged outstanding performance contributions toward achieving company goals.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Oversaw benefits administration, ensuring accurate enrollment and timely processing of claims.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Created systems for tracking employee data accurately, resulting in efficient reporting capabilities for decision-making purposes.
Maintained compliance with labor laws, reducing legal risks associated with employment practices within organization.
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Ensured accurate payroll processing by working closely with finance departments to resolve discrepancies promptly.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Conducted thorough workforce analyses to identify skill gaps and address future staffing needs proactively.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Exercised leadership capabilities by successfully motivating and inspiring others.
Proven ability to develop and implement creative solutions to complex problems.
Applied effective time management techniques to meet tight deadlines.
Skilled at working independently and collaboratively in team environment.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with strong work ethic.
Developed strong organizational and communication skills through coursework and volunteer activities.
Demonstrated high level of initiative and creativity while tackling difficult tasks.
Demonstrated strong organizational and time management skills while managing multiple projects.
Cultivated interpersonal skills by building positive relationships with others.
Identified issues, analyzed information and provided solutions to problems.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Developed and maintained courteous and effective working relationships.
Demonstrated creativity and resourcefulness through development of innovative solutions.
Worked well in team setting, providing support and guidance.
Participated in team projects, demonstrating ability to work collaboratively and effectively.
Participated in team projects, demonstrating ability to work collaboratively and effectively.
Improved team productivity with regular communication and progress updates, fostering collaborative work environment.
Gathered and organized materials to support operations.
Handled incoming and outgoing shipping and receiving activities.
Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions.
Maintained high average of performance evaluations.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Interceded between employees during arguments and diffused tense situations.
Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
Tracked records, filed documents and maintained communication between clients to manage office activities.
Participated in workshops and in-service meetings to enhance personal growth and professional development.
Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering unified approach toward shared goals.
Entered data, generated reports, and produced tracking documents.
Managed company schedule to coordinate calendar and arrange travel.
Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Implemented project management techniques to overcome obstacles and increase team productivity.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Used job-related software to draft and finalize written correspondence and documentation.
Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Organized spaces, materials and catering support for internal and client-focused meetings.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Conducted ongoing reviews of program financial systems to assess cost control measures.
Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Coached employees through day-to-day work and complex problems.
Inventoried and ordered office supplies to maintain availability of products.
Increased efficiency by streamlining coordination processes and implementing new organizational systems.
Monitored front areas so that questions could be promptly addressed.
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Resolved conflicts swiftly among team members through effective mediation techniques, fostering amicable working environment conducive to collaboration.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Utilized proactive communication abilities to resolve employment-related disputes.
Coordinated with human resources department to handle payroll and personnel databases.
Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Organized company-wide events that boosted employee morale and cultivated team spirit within organization.
Improved office operations by automating client correspondence, record tracking and data communications.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Paid attention to detail while completing assignments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Exercised leadership capabilities by successfully motivating and inspiring others.
Developed strong communication and organizational skills through working on group projects.
Participated in team projects, demonstrating ability to work collaboratively and effectively.
Excellent communication skills, both verbal and written.
Worked flexible hours across night, weekend, and holiday shifts.
Learned and adapted quickly to new technology and software applications.
Proven ability to learn quickly and adapt to new situations.
Resolved problems, improved operations and provided exceptional service.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Strengthened communication skills through regular interactions with others.
Cultivated interpersonal skills by building positive relationships with others.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated leadership skills in managing projects from concept to completion.
Organized and detail-oriented with strong work ethic.
Demonstrated creativity and resourcefulness through development of innovative solutions.
Human Resources Advisor, Disability and Absences
Conuma Resources
06.2022 - 04.2023
Maintained detailed records of worker progress, documentation of progress and case notes for a company with 1,000 employees.
Worked with care management teams to ensure worker participation effective treatment plans.
Evaluated program effectiveness through regular monitoring of key performance indicators, driving continuous improvement efforts.
Developed written plan and procedures for implementing absence and disability components of program.
Streamlined application process for disability services by creating user-friendly forms and clear guidelines.
Demonstrated high level of initiative and creativity while tackling difficult tasks.
Worked flexible hours across night, weekend, and holiday shifts.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Analyzed and evaluated legislation to ensure compliance.
Implemented Attendance Management Policy and worked with both management and worker to facilitate positive return to work.
Labour Relations Advisor
Baffinland Iron Mines
05.2019 - 06.2022
Monitored industry trends to stay current on emerging issues related to labor relations and applicable legislation.
Interpreted and advised on labor relations policies and previously negotiated agreements.
Managed grievance processes efficiently, resulting in expedited resolutions and improved employee satisfaction levels.
Participated in labor-management meetings to discuss labor issues.
Mediated discussions between employer and employee representatives in attempt to reconcile differences.
Enhanced employee relations by developing and implementing labor policies and procedures.
Advised senior leadership on development of effective labor strategies in line with organizational goals and objectives.
Resolved labor disputes effectively through mediation, negotiation, and conflict resolution techniques.
Prepared comprehensive reports on labor relations activities for executive review and decision-making purposes.
Reduced potential legal exposure by ensuring that all employee documentation was accurate, up-to-date, and compliant with relevant regulations.
Increased overall workplace satisfaction by addressing employee concerns and grievances in timely manner.
Developed training programs for managers to improve their understanding of labor relations issues and best practices.
Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
Assessed impact of union proposals on company or government operations.
Conducted thorough investigations into allegations of workplace misconduct, providing detailed recommendations for resolution.
Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws.
Developed performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals.
Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
Answered management and employee questions, interpreted contracts and resolved issues.
Negotiated collective bargaining agreements.
Oversaw union contract administration, ensuring proper interpretation and application of terms across organization.
Acted as team leader in group projects, delegating tasks and providing feedback.
Self-motivated, with strong sense of personal responsibility.
Organized and detail-oriented with strong work ethic.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Labour Relations Consultant
D.W. Clark Services PC Incorporated
10.2012 - 05.2019
Unionized Projects:
- Nalcor Energy (Lower Churchill Project [16 building trade unions])
- Manitoba Hydro (Keeyask & Bipole III [13 building trade unions])
Participate in negotiations, focusing on document management, recording of meetings, maintaining accurate records, and compilation of finalized agreements.
Benchmarking activities of monetary and non-monetary against comparator agreements.
Implemented collective agreements including training, reporting systems, communication protocols, and continuous liaison with contractor community and unions.
Interpreted and administered multiple project labour agreements.
Facilitated and attended trade union mark-up meetings and umpire hearings.
Monitored implementation and application of labour relations policies and procedures.
Develop and implement labour relations systems to maintain detailed records for tracking and measurement.
Provided leadership, guidance and support in all areas of labour relations.
Worked with Contractors with respect to incident and workplace investigations to ensure timely and appropriate resolution.
Worked with Contractors to advise of employee relations, conflict resolution including discipline / termination matters.
Ensure compliance with various Indigenous Impact Benefits Agreements.
Managed grievance processes efficiently, resulting in expedited resolutions and improved employee satisfaction levels.
Compiled and created Statement of Facts and relevant case documentation in preparation for arbitration.
Reduced grievances and arbitration needs by working with Employer contractors on techniques for enhancing interactions between labor and leadership.
Increased overall workplace satisfaction by ensuring contractors addressed employee concerns and grievances in timely manner.
Promoted harmonious working climate to boost morale and productivity.
Document Control Consultant
Paterson Patterson Wyman & Abel
03.2011 - 03.2013
Identified areas of improvement for clients' operations, implementing targeted solutions to improve operational efficiency.
Audited documentation management system, provided recommendations and implementation strategies to enhance efficiency.
Researched appropriate computer software programs to improve efficiency as well as customized software to automate documentation production and facilitate all requirements for full integration of program.
Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
Legal Assistant
Paterson Patterson Wyman & Abel
09.2003 - 03.2011
Wrote and filed pleadings with Provincial court on schedule to maximize case success.
Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
Organized documents to manage paper and electronic filing systems of clients.
Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.